1 /5
Bewertung
★
I had the misfortune of meeting the GM named Phil this morning. I 'm a regular at this location and go thru several times a day for drinks. I swung by last night with my son and got a couple sweet teas and got home and discovered they were unsweet. They were wasted. I went thru drive thru this morning around 8:15 and told the GM Phil about this so they could replace the drinks. He asked if I still had the receipt which I didn 't even get one bc I don 't like receipts trashing up my car. He said did you call in? I said no. He said well you 're supposed to call in. He said we can 't just have people coming thru here just asking for free stuff. At that point I said ok whatever, I 'd like to order a sweet tea and he said I can 't process your order bc there 's no cash register over here and you 're holding up my drive thru line so I just gave him a look and rolled my window up and pulled off. I had to go get back in the drive thru line and wait to order my drink.Very rude and unprofessional and I will be reporting him to the district manager. I give them my business every single day and he 's really gonna be such a jerk over 2 drinks??? I asked the girl in the drive thru his name and I told her I was so sorry she had to work under him and I said he 's a jerk! And she kinda looked over her shoulder, looked back at me, smiled and nodded in agreement. They need a new GM who actually cares about the customers and not just