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"Self order kiosks are a pain to use. Slow service."
Telefon: (+1)7634250255
Adresse: 9695 Xenia Ave N, Brooklyn Park, United States
Stadt: Brooklyn Park
Webseite: https://www.mcdonalds.com/us/en-us/location/MN/BROOKLYN-PARK/9695-XENIA-AVENUE-NORTH/33197.html
Montag: 05:00 -23:00
Dienstag: 05:00 -23:00
Mittwoch: 05:00 -23:00
Donnerstag: 05:00 -23:00
Freitag: 05:00 -23:00
Samstag: 05:00 -23:00
Sonntag: 05:00 -23:00
Gerichte: 7
Ausstattung: 7
Kategorien: 5
Bewertungen: 3547
I placed an order for mobile order curbside pick up. I waited 50 minutes, then had to drive to the drive thru only to find out that my order somehow got erased in a technical issue on their side. The team there then proceeded to tell me that since they didn?t get my order they?ll have to enter it in again. I waited another 20+ minutes for my order that they messed up and forgot my Big Mac that I bought. The lady asked for a physical receipt but I told her that I purchased it through the mobile app, which the receipt is on my phone. The lady said I was lying but eventually gave me my Big Mac at the end. NEVER EVER go to this location. Horrible customer service and they will put themselves first before their customers.
In the Drive-Thru line at 7:00 and the line was extremely slow. We have the window to pay in the lady who ran the window was hispanic, could not sneak a touch of English, and had a terrible time to find out what order our was. I finally had to move into the second window and take a manager my payment and we were in the Drive-Thru line for almost 20 minutes, which is ridiculous
Worst service at a McDonalds. The McDonalds brothers are rolling over in their graves. Here?s a helpful tip if you decide to try the drive thru...when they ask you to pull into the reserved spot to wait for your food, say ?No?. They forgot I was out there for 10 minutes. I had to go in and get my food and didn?t even get an apology for my wait.
Horrible experience. Did curbside. Waited 13 minutes before walking up to drive through window and asking girl where order was. All she could respond was we don't have any people. When I finally got my order, drive through line wrapped around to other side of building. No apology or anything. Just a we don't have any people.
