2 /5
Bewertung
★
★
This location features a revamped drive through with multiple ordering kiosks and multiple pick up windows. We used the app to order ahead and gave our number to the kiosk, they told us to pull up. At the first window, we confirmed that we were a mobile order and she had us pull up to the second window. At the second window a woman asked us which order was ours, as if they were out of sequence and we relayed our order. She asked us to pull up to the third window and wait there. We waited at the third window for over ten minutes, and saw seven different cars claim orders from the second window and pull around us to leave. I pulled over, went inside and called over the pickup counter for assistance but was ignored, I saw three staff look at me and then turn away. Finally, a manager came up and I told him what had happened. He talked to his staff, all of whom shrugged like they had never seen me before. The manager completed our order and handed me a bag. I asked what happened and he responded, I don 't know. He only apologized as I was walking out the door. Be wary if you use the drive through, the staff are not learning the new system well.