Mughlai Fine Indian Cuisine Southlake

Very disappointed in our dining experience Saturday. The service was incredibly slow and when one of the owners stopped by we asked if we could order drinks from her and she wouldn’t take our order. She said she had to “watch the front door”. We had a 7pm reservation and even had to wait a bit before being sat and of course then it took a good 15-20 minutes before being greeted by our waitress. When it came time to pay, the bill was incorrect and we told our waitress who then had her manager take over and after explaining to the manager why it was wrong, he too couldn’t get it right. It’s unfortunate as we have dined here before and this time we brought friends to enjoy the experience with us and instead walked away disappointed. Service can make or break a restaurant and the owner had every opportunity to step up to the plate when her waitress was “slammed” and remedy the situation, but instead she let it get worse.

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This will be one of those stories everyone says there has to be more, but, believe me, there is not. Five of us (ages 50 to 70) went to dinner on Saturday. We ordered a cocktail, sat for a few minutes and visited, then ordered another cocktail together with 6 Entre dishes. We had a perfectly normal evening until the owner manager came to the table and said that her bartender said that this table had a lot of alcohol and she hoped that the ladies were going home. What? At this point, we literally had a drink for everyone. One of our parties actually had to argue with the waiter to get his second drink. In my 70 years and a million restaurants I have experienced NIE an insulting, out of line, outrageous and sexist note. Too bad. The food was really good, but they certainly don't have to worry who's driving me home again!

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Excellent, authentic flavors from India served in a comfortable elegant environment. This was our first time at the Southlake site. For years we have been visiting Montfort near Galeria. What is remarkable is the consistency of experiences between both locations. Best Indian food in all Metroplex!

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Wow this is a very nice place we found the food to taste extremely good but the heat levels they had considerable difficulty the mild was served with the same heat as spicy and the Indian heat was not discernible. Not sure what their issue was here but other than that we enjoyed our stay there

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Extremely slow Sevice arrived 90 minutes before eating, would not back many other people complain about service.

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