Nando's Edinburgh Lothian Road

we haven't been in nandos for 2 years (but in the past in a set of nandos) it was one of the things we were happy to do when we came out of lockdown. today we visited edinburgh and decided to. to go to the nando’s on the lothian road. first the app played when we ordered, 5 minutes after we were ordered that there is an hour waiting for chicken legs so we exchanged for something else. our food arrived and I asked if there was a salt for my chips. we were told there were no as the restaurant had run out! I had a bohnenburger who, when I was in her a little stone cold I am frozen! I had to go to the main counter, because no personal was close and was complaining. a coworker came back to our table and took the burger away before he returned the chips and told me a new burger. the chips were not hot anyway, so they can imagine how cold they were when they were led over the restaurant. So I sat for 15 minutes with my cold chips waiting for my burger to come back while my other half finished his meal. After 10 minutes, when the burger had not arrived, we called a coworker and told him not to interfere with the burger. I would have lost my appetit and could not be harassed with the angry one! when the burger finally arrived, it was not the right job anyway! we got a refund and most employees were very nice, especially the young, who gave us the refund. we were horrified! We both were looking forward to a decent meal and are on the other side of it.

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Appalling service! My boyfriend made the first order took his money didn’t give an order number and said if there’s no order there’s no order was told that his money would be back in the account in a few minutes.... still hasn’t, then I went...on to order it but they kept on cancelling the order,after giving up a lady called to say they didn’t have the cake left so we decided to have the cheese cake even though it said it was cancelled lucky we didn’t go to somewhere else otherwise two orders would have arrived, rubbish communication and messed ya about!! when the food finally arrive after 2 hours they had forgotten the fries and for nearly £40 there was bear minimal, very disappointed!!!!

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there were many empty tables, but we sat on the door, the children couldn't take off their chees as it was too cold. Maybe this should be removed? I had to order everything from my phone that had a very low battery. I had to lead us around Edinburgh. 20 minutes to register Nando’s and order the eating came to find the huh very unsatisfactory, not a nice taste to eat. a glass red wine ordered was very bad cheap wein hard to drink. another disappointment was that the children mayo prefer to have their meals instead of ketchup, but the restaurant had no so that they did not eat their chips as if they were torn into mayo. there was no personal service I had brought into the kitchen.

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To be honest, the worst Nando’s we have ever visited. hardly anyone in, made wait for a table that was ignored by donna, who then asked aggressively if we had waited long. I will not lie, feared for my life, so scottish. the food was müll, see picture. of my chicken and cheese pine bread, which we can only accept, was prepared by a 2 year old chimpanzeee. my 9-year-old son would have shot it better while playing his ps5. they just say no if they are ever in the opposite.

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Went for dinner catch up with my 2 sons.. ordered 3 mains and a ‘starter’ of humous and pitta bread, for them all to arrive at the same time?! I said to the waitress we ordered this as starter and her reply... ‘here we call...it appetiser so can come together’ ?? Checked menu and it clearly says starter and your main will be served SOON after! Didn’t appreciate the attitude

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