Nando's Feltham

I arrived here today to join my friend for lunch. I got there first. There were only about 6 guests dining. I waited to be seated. There was a staff memeber behind the counter who saw me but did not acknowledge. Then another member of staff started to approach me and while doing so, stopped on the way to start picking on a stain on his top showing his midriff (totally oblivious) and was still doing this while I was still stood there waiting. Again no acknowledgment. I left in the end as I felt if this was the kind of service I was going to receive I was not going to enjoy my experience here. If this is the attitude of the team there then I can see why the place was so quiet!

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We went into Nando’s with our 2 children Adults. We were told we it was a 50 minutes wait. We put our names down and sat in the car as we had been traveling for 4 hours from the North. We got a message after 40 minutes we walked back, it didn’t take us more than 5 minutes to walk back . Then we got there and they had sat another family there . The customer told me she came in, they asked asked how many people she wanted to dine and she told them and they sat her down. We had to wait for another further 24 minutes. I think the system is not effective as some one can just turn up and they sit them down yet other have to wait over an hour.

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Came into the shop and was greeted by mustafa and his sparkling smile. Asked me how I was and if I was alone, instantly got my own booth and was given a menu and told if I had any allergies please come to the till. Also pointed towards the toilets and cutlery and sauce area just to remind me. Food was nice and hot, absolutely delicious and mustafa came to check on me to see if I was completely satisfied offering desserts. He’s a very good waiter.

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Ordered food at 7.30 order no 2687 takeaway But food did not arrive till 10.pm Called the deliveroo after 20 min wait on call they answered and told that nandos runout of chicken What a joke nandos runout of chicken???? I understand if any issues they should call and let us know why its delayed I am really dissapointed

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I went into Nando's in Addlestone to get a quick takeaway on my way home. I was astonished to have been asked where I was from before being let out he actually held the door shut until I answered. Being of mixed race decent it really irks me to be asked where I'm from. I am from the UK!!!!

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