Nando's Westfield London

I visited Nando’s Westfield Shepherd Bush on Monday. I had a lunch with my daughter and my sister, the service was slow and the cups weren’t cleaned properly and they smelled. There wasn’t enough sauces for customers and because the chicken wasn’t cooked properly, I was food poisoned. I ended up taking painkillers because I was in so much pain. I’ll never visit this restaurant again, it’s really disappointing.

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Front of house (door) staff is really rude. Quite a bad attitude to let someone who despises people go work as a front of house. She should honestly stay in the back if she doenst want to be nice to people who pay their wages. Customers should be first priority over bad attitude. Won’t come here again. Also not halal.

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Table wasn’t wiped properly and had slop on it. Starter and main arrived at same time after about 30 mins of waiting. Ordered a second drink but didn’t arrive until over 30 mins later after had finished meal. Seem to be very short staffed.

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Staff seem disengaged and unhappy. Service is slap dash. Not a great experience. My chicken burger tasted good but was small. Won't be back.

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It’s a Nando’s! Enough said! Actually I will say I found the lady policing the bottomless juice machine a bit irritating.

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