Sie werden eventuell weitergeleitet
"Food: 3 Service: 1 Atmosphere: 2"
Telefon: +49232355543
Adresse: Sodinger Straße 111, 44627, Herne, Germany
Stadt: Herne
Webseite: https://taverna-neokyma.de/
Dienstag: 16:30-22:30
Mittwoch: 16:30-22:30
Donnerstag: 16:30-22:30
Freitag: 16:30-22:30
Samstag: 16:30-22:30
Sonntag: 12:00-15:00
Gerichte: 79
Ausstattung: 6
Kategorien: 5
Bewertungen: 1111
Unfortunately my review of Neo Kyma was deleted due to alleged discrimination, but I was simply providing constructive criticism. But now you can enjoy my experiences again: I had dinner in this Greek taverna for the first time. Five of us came to this place. This restaurant has its own parking lot and is therefore just a hop away. In addition to the stairs, the tavern also has a ramp which allows you to easily reach the entrance with a wheelchair or walker (big plus). Apparently from the outside it is a very nice tavern with an adjoining terrace. Unfortunately we were there in winter, so the terrace is not included in the review. The interior is spartan but Athena would really like the design of the walls. Now to the most important point, the food: The food was served hot, the degree of doneness was sometimes good and also not so good. The taste was ok but nothing special. The prices match the food. Unfortunately, what I haven't experienced in any other restaurant before was the service. I've read in previous reviews that people are let down there, but I didn't want it to be true. But unfortunately it confirmed what was previously described. The first drink was delivered promptly and the food order was placed straight away. The starters were at the table at the same time 15 minutes later and we could start. But unfortunately everything went downhill from there in terms of service. The main course was delivered individually, so my son had already finished eating and I hadn't even gotten my dish yet. Just for your information, there were 5 of us and the place was almost empty. We weren't asked at all the whole time whether we would like to drink something else, even though our glasses (all) had been empty for a long time. Unfortunately, the same applied to the appetizer plates, as the topic of clearing them away was obviously ignored. We were kind enough to pile everything up at the edge of the table. At some point we ordered dessert, which unfortunately was completely different from the menu but luckily it was found to be good. We then asked for the bill and luckily it was there 10 minutes later. Normally I thought it was usual for an aniseed schnapps (ouzo) to be served with the bill, but that wasn't the case. Of course, this aniseed schnapps that was not served is also not included in the rating! So to the short conclusion about the improvement: I would like to give the restaurant a second chance because I don't think the foundation (kitchen ambience) is bad. If the service is in this case, I think the boss, according to the other reviews, often (about 10 minutes) goes from the counter to the tables to look for empty glasses and plates. If the food were served at the same time, the tavern would get a new lease of life. Despite everything, I wish you a healthy and good start into the new year. P.s I will come back and revise this review immediately if things improve. Good luck
The entire evening was a mix of turning a blind eye to keep spirits up and outrage at the lack of service. It 's a shame that today was a birthday dinner. I was actually very happy to get to know your restaurant because people raved about the fresh food. Unfortunately the reality was different: Regardless of whether it 's a starter or a main course, eating together looks different. Everything came with a delay. And I 'm not talking about a few minutes. My main course was forgotten and arrived when the entire team had already finished. The atmosphere was rather cold and loveless. There was an insistence on paying for packaged ketchup, some of us were accused of forgetting to pay in front of other guests, not to mention an unfriendly tone and the facial expression of an extremely bored waiter. It turned out that we hadn 't forgotten any payment and the error was in the waiter 's calculation. There was no apology from the house. There is no recommendation for this restaurant. Fresh dishes are only half the battle, service should not be underestimated. And there is neither good service nor warm hospitality to be found here.. SHAME.
Unfortunately you have to give one star to be able to write a review. Food didn't come at the same time, one person had to eat alone because the food was forgotten... and no, the restaurant wasn't full!!! Something went wrong with the payment, I was the only one of the birthday party in the restaurant and was shouted at in front of the other guests because there was still money missing, which of course wasn't the case. Very unpleasant for me, unfortunately there was no apology. Dealing with guests still needs to be practiced. Never again
Perfect for relaxing in peace for two with good food. Food: 5 Service: 5 Atmosphere: 5
