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"We have visited Neptune for many years now and are always pleased with the warm welcome we receive, not to mention the scrumptious fish and chips, always well cooked and flavoursome."
Telefon: +441424714638
Adresse: 4-6 Pleasant Row, TN34 3AS, Hastings, United Kingdom
Stadt: Hastings
Webseite: https://www.facebook.com/pg/BannerChippy/photos/?ref=page_internal
Montag: 11:30-20:00
Dienstag: 11:30-20:00
Mittwoch: 11:30-20:00
Donnerstag: 11:30-20:00
Freitag: 11:30-20:00
Samstag: 11:30-21:00
Sonntag: 11:30-20:00
Gerichte: 12
Ausstattung: 10
Kategorien: 5
Bewertungen: 1357
We came to this restaurant for lunch. (During the school holidays) was a fairly large group of 6 adults and 9 kids. The restaurant wasn’t very busy when we turned up so we got seated easily but as the restaurant is small we had to sit on separate tables this was not a problem as we had to do this last time we ate here. However within 5 minutes of sitting down the male ‘manager’ came storming over to my 3 year old son because he was being loud And told him to be quiet took the menu off him and removed the vase of flowers off the table in such a rude manner I couldn’t quite believe it!! He made me feel like my son was so naughty when he wasn’t just purely being a 3 year old!! Anyway we ordered food and drinks and ate our lunch. The younger staff were so good and helpful even though they had the manager being rude and talking down to them I felt so sorry for them you could literally hear everything from the kitchen. When it came to paying we had separate bills. When my sister went to pay hers she asked to have some chips wrapped he shouted at her that our kids were too loud! And we should have had ordered take away as we all ate kids meals! Not the case admittedly 2 of the adults did one because she is pregnant the other unfortunately has a eating disorder! Frankly we were all shocked with how we were treated after spending £150 and eating here previously. Never again disgusting
The man that was behind the counter was so rude. £4 for a regular chips or £8 for a large, nowhere else is that expensive so I thought maybe these chips would be amazing. They were vile, had an awful taste to them, like old oil, as if they were reheated from the day before. They were tepid in temperature cold on the inside. They smelled awful too. The premises are dirty just like the man that served me. Absolutely horrid place, go anywhere but their. Do not go to this place, waste of money.
£8 for a large chips?? We couldn't believe our eyes!! Wanted a take away chips to sit on the beach with but my gosh £8?? The man was so rude when we asked what the difference in size portions was, which wasn't much bigger then the small. When we said ok will leave it he said in an aggressive tone I can make you chips in old oil for cheaper! AVOID went just up the road to Mermaid fish and chips was busy but cheaper and nice chips. It explained why it was completely empty
Hello there my name is Thomas, I visited to day with my nan grandad and cousin. My cousin said I liked the food and they were good service I totally agree with her and I really love the customer service. They know to do a business for sure.
We have visited Neptune for many years now and are always pleased with the warm welcome we receive, not to mention the scrumptious fish and chips, always well cooked and flavoursome.
