Oberweis Ice Cream And Dairy Store

While the ice cream was fantastic and the young lady that took our order, Andrea, was efficient, that was all that was enjoyable about our visit, as we were walking in all the tables outside had not been cleaned up, we walked in and the garbage was piled up and observed ALL tables were dirty and had dishes on them, we brought this to Andrea's attention, she smiled and said she would have someone take care of it. A young man named David, came out from the back and asked what table we would like to sit at, with a terrible attitude, I stated that whichever ones are clean because they were all filthy. He cleaned 1 table, only ONE, and went to the back. When we arrived there was 1 couple there and 1 person in the driveway and 4 employees at 1035pm, so they weren't busy. Once we received all our ice cream a family of 5 walked in and then an older couple, I realized they had no where to sit, so I waited until their orders were taken and saw the team leader, Thomas, I expressed to him that the tables were still filthy and that his team member only came to clean 1 table off. He smiled and said he knew and that they had a pretty busy day and couldn't get to it, I told him we brought it to the employees attention and they were all still dirty, and now they had other customers that needed a place to sit, he said they were swamped and brushed it off, when again it was almost closing time. I let him know I would be contacting someone the next day, again he didn't seem to care. The older couple that came in ended up sitting at a table that was dirty. Closing time came went and still nothing was being cleaned, my children asked Andrea for a to go container and she was moving things and cleaning the back while the other 2 employees came out and grabbed a drink from the place next door and used the restroom. Still no cleaning had been done, and I noticed David just standing at the burger place next door speaking with the one employee over there. We went to purchase some milk and went to leave, David was still talking, so I went to get his name and left.

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Very poor service and got our orders wrong (not sure if the drive through speaker worked well) and the woman who gave us our ice creams did not say one word to us. I was with my partner and was under the impression she was upset with us because they got our order wrong at first. My partner?s waffle cone was smashed and it was a horrible experience. The server was disrespectful and did not respond to my warm regards. $20 for two cones not worth it from this establishment.

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We've been buying Oberweiss' skim milk for a few weeks now and the quality is very good. My partner and I decided to grab some milkshakes at the Oberweiss near our place and it was delightful. The whipped cream was amazing. Definitely say try it.

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I get used to Blue Bell in Texas, but the ice cream in Oberweis was surprisingly very good. Better than anything in stores

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their shakes are always sooooo yummy! I go here all the time and the new manager Katie is so nice and friendly! Yippie!

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