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"Lift out of order.walked up 8 floors.beer pumps not working.service awful.tables and floor messy .(cigarette ends on floor!! Ladies toilet very smelly and dirty.what a disappointment."
Telefon: +441512274810,+441517077747
Adresse: 25 Water Street, L2 0RG, Liverpool, United Kingdom
Stadt: Liverpool
Webseite: http://www.ohmeohmyliverpool.co.uk/
Gerichte: 3
Ausstattung: 17
Kategorien: 5
Bewertungen: 5529
I booked afternoon tea for a birthday treat with my sister. We arrived at the time booked but were asked to wait in the foyer till a table came free, 15min later the maitre de called us through joking he had forgotten we were there. He walked away and all the staff wandered past as though we were invisible. After a further 10min and many attempts to get someone's attention we collared a waitress and complained. She said she couldn't apologise enough but the barely conscious staff continued to wander doing very little and it was an effort to get anyone's attention. Food and drinks were OK, nothing special but on the whole the experience was poor given the dreadful service.
Went for the Afternoon Tea, it was a bit of a fail from start to finish. The food is quite nice though. Although everything was broke the lift, ice machine. Ordered drinks waited 20mi utes, after asking 4 times. Didn’t get the Prosecco either with the food had to ask for that 3 times. It was the small things. Spent a lot of money for hardly any food and the service was really slow! Some of the staff were nice. But no one really knew what was going on. Overall very disappointed and dissatisfied. Would not go back.
We turned up late afternoon in the hope of having afternoon tea. The delightful Jack greeted us, showed us to a quiet corner with a lovely sofa and served us with delicious cake and excellent tea. The ambience was so relaxing and this was the perfect end to a busy day visiting Liverpool. We would certainly recommend others to visit here, and we'll definitely be back next time we're in the city. Thanks Jack!
Rooftop bar with views. Checked the bar wax open before going up 8 floors to the rooftop bar. When got there told the bar wasn't open and may open in 30 minutes or an hour!! Also told that we'd have to go back down as the bar staff (1 person) had to go back down to get something!! Then told we could go back up ... lack of communication and decision making. Poor customer service.
Lift out of order.walked up 8 floors.beer pumps not working.service awful.tables and floor messy .(cigarette ends on floor!! Ladies toilet very smelly and dirty.what a disappointment.
