1 /5
Bewertung
★
We visited this location while visiting for my mom?s birthday and this was the worst experience ever!! We were seated as soon as we arrived, but after being seated we waited approximately 20 minutes before someone came to get our drink order and asked if we wanted to order appetizers. We waited another 20-30 minutes before receiving our appetizers. The appetizers were okay but considering the price, the portions could have been bigger. We waited another 45 minutes beforereceiving our entrees. We were a party of 4 and we ordered 2 fried chicken meals, 1 rib tip meal, and 1 baked chicken meal. The fried chicken was over cooked and extremely dry, the baked chicken had absolutely NO flavor or seasoning and therib tips were dry as well! We brought the issues to our server Jamiy attention and she stated they could not refund us for food that was made ?properly? but they could remake the order. Why would you think the food was made properly if yourguests aren?t satisfied and it was evident we barely touch our food. We waiting almost 2 hours to receive our food and we didn?t want to wait any longer because we were hungry and irritated at this point! Not to mention, when we asked forrefills for our drinks we were then informed they don?t do refills but if that?s the case this is something that you should make customers aware of prior to ordering. The service was terrible and Im guessing since the gratuity is alreadyincluded the servers don?t care about customer satisfaction. Also, when we attempted to pay with our Cashapp card, we were told they don?t accept cashapp cards. Thankfully, we had cash as well because there was nothing notifying us of thisprior. We spent $151 on food that was horrible. Please don?t visit this location!