Old Mill In Aust

We were really looking forward to our meal at The Old Mill Restaurant. In addition to the reviews we read, our host also suggested them. Sadly, it was one of our most disappointing restaurant experiences weve had in recent memory. The bacon wrapped filet mignons we had were cooked perfectly and looks great but, aside from the bacon, were virtually flavorless! I told our server right away, but besides offering lame apologies, she was pretty worthless. She did tell us that they do not season their steaks and I could agree that a really good steak doesn't need a lot of seasoning. These were bland and had zero flavor. For a restaurant which touts their steaks, I don't get it. I've had MUCH better steaks at much better prices elsewhere. Not recommended. Update: Response from the owner and our feedback: OMR: We are very sorry to hear of your disappointment. Per our video cameras we can hear and see that your server checked on you multiple times. First, that's kind of creepy. Second, I agree. Yes, she did check on us multiple times and, and we told her each time of our disappointment. OMR: It is unfortunate that you waited until the steak was all gone to express your dislike. As I said in my review, I told her of our dislike after I took ONE BITE. Check your cameras. We ended up taking more than HALF of the steaks with us. Sir, we use these reviews for a training peice but, our server did everything she could to help make things right after your meal was already gone A) The meal was NOT already gone and B) she did nothing but apologize. OMR: We work with our servers to teach them how to work with these types of situations, however, we will not condone the bullying. Bullying? I was polite, never raised my voice and we paid our bill in full. We even added a tip, albeit considerably less than we normally tip. OMR: We stand firm behind our server and quality cut of steak. That's fine. I commend you for that. I've honestly shared our experience. I stand by my review.

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The best place to eat in Austin and finest quality in town by a wide margin. If you are someone who is particular and wants freshly prepared food in Ausitn, this is THE place to go. I recently purchased a gift card (glad to see they offer email options now, last time they had to mail it). My only negative feedback, I would prefer The Old Mill partner with a company like Toast or something that allows for direct credit card transactions online and can be instantly texted or emailed to the recipient. Currently, the process goes through a third party (Venmo or Paypal) which is disjointed and interrupts the process. I did not receive a receipt and the recipient hasn't gotten their gift card yet.

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A must stop every time I'm in Austin. Great food, service, and drinks. Best prime rib around!

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Good food and service. The dining area feels crowded. A little on the expensive side.

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Great foods and the ambiance. Staff are friendly too.

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