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"my cashier fynn, was so nice. they were very helpful and the best cashier i’ve ever met. they deserve a raise!!"
Telefon: +19733282020
Adresse: 395 Mt Hope Ave, 07866, Rockaway, US, United States
Stadt: Rockaway
Webseite: https://www.panerabread.com/en-us/cafe/locations/nj/rockaway/395-mount-hope-avenue
Montag: 08:00 -21:00
Dienstag: 08:00 -21:00
Mittwoch: 08:00 -21:00
Donnerstag: 08:00 -21:00
Freitag: 08:00 -22:00
Samstag: 08:00 -22:00
Sonntag: 08:00 -21:00
Gerichte: 18
Ausstattung: 10
Kategorien: 5
Bewertungen: 2737
After the movies, stopped by for a late lunch with a friend. Although I had ordered on the app, when speaking with Patrick, who was waiting on my friend, as she was ordering in person, I mentioned that something was Sold Out, on the app, so I made a second choice. He assured me they still had Tuna Fish, so actually changed my Order for me, without hesitation! So very nice! He also was very patient with my friend, who didn't know the menu well. Patrick also brought to my table, a sample of the New Chicken Tika Masala, as I said I'd never tried it, and it was Delicious, a bit spicy, which I love, so will surely order it on a future visit! Over All a very Positive Dining Experience, and a big Thank You to Patrick for his patience, friendliness professional nature.
I placed an order on the app for delivery at 7:06 pm. My order was supposed to be delivered 8:00 8:15. I called them at 8:00 with no answer. I had to keep calling and they finally picked up at 8:30 and said the order will be delivered in 15 minutes. I then tried calling Panera 6 more times until they picked up at 8:58. The worker was rude and said oh are you the $63 order. She said that I should have called earlier even though I told her I spoke to someone who told me it would be delivered and I tried to keep calling after that and nobody picked up. I asked for a refund because she did not have any idea when my order was going to be delivered. I am very disappointed with how this situation was handled.
Nobody at counter to take order. Used Kiosk but it failed at checkout and sent me to the counter to order. No fountain soda drinks. Very slow to get food, still waiting after 15 minutes. This place used to be better. Many better places nearby.
I am standing waiting for several minutes to order. All employees were rushing putting together a large order. I was rudely told I could be helped in a few minutes. Maybe Panera should hire more employees.
my cashier fynn, was so nice. they were very helpful and the best cashier i’ve ever met. they deserve a raise!!
