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"I was not a Papa Johns fan until I visited this location. They are doing a fantastic job here. The product and service are fantastic!"
Telefon: +12054814555
Adresse: 1201 Lake Dr SE, Bessemer, 35022-6491, United States Of America, Lipscomb
Stadt: Lipscomb
Webseite: https://locations.papajohns.com/united-states/al/35022/bessemer/1201-lake-dr-se
Montag: 10:00 -23:00
Dienstag: 10:00 -23:00
Mittwoch: 10:00 -23:00
Donnerstag: 10:00 -23:00
Freitag: 10:00 -23:00
Samstag: 10:00 -23:00
Sonntag: 10:00 -23:00
Gerichte: 1
Ausstattung: 4
Kategorien: 4
Bewertungen: 31
They need new management. They’re having trouble with the idea of actually delivering pizza.The last time I places an order, a 45 minute estimated delivery took 2+ hours and three calls to resolve (including somebody falsely marking the pizza as “delivered” at around the 1.5 hour mark.The staff gave me multiple (inconsistent) excuses and was rude. Finally an employee showed up with my pizza… I’m pretty sure she was kitchen staff and not a delivery driver, since she had an apron covered in flour (she gave me yet another excuse).Management did absolutely nothing when I wrote, not even offer an apology for the lies.
Order several boxes of pizza about a week in advanced the manager was appreciative and I understand, especially around this time of the year (football). Our order was ready at the agreed upon time, it was fresh, and provided us with all the last minute extras we needed. I can't speak on others experiences at this location but mine was absolutely wonderful. We will definitely be ordering from this location again~ Thank you
This is only my second order in 5 years from this location. 1st order was late, cold and quality was poor. Customer service was poor. I wanted to try again to order pizza from this location and same story, different day. If you are looking for long wait times on delivery pizza, order from this location. You won’t be disappointed in how long you have to wait. Unacceptable Papa John’s. Do better.
We waited 2 hours a day still did not get our delivery. When we called they rudely said it would be another 1.5 hours. Since when does it take 4 hours to get pizza? In that time Domino's delivered for our kids yet we sit here waiting for food. We will need er order from here again. Completely unprofessional and ridiculous.
I was not a Papa Johns fan until I visited this location. They are doing a fantastic job here. The product and service are fantastic!
