1 /5
Bewertung
★
I am extremely disappointed with their delivery service.I've ordered with Pokeworks other times and really love the food and never had a problem with the delivery service before, I'm not sure if they just had it changed.I had an order that was cancelled and no reasons were given to me. While I understand that unforeseen events happen, I wish that someone have reached out to me to at least explain why my order was cancelled. It was Sunday and late, I had reasons to order food. So besides waiting for a whole hour, I ended up without food and without other options since other restaurants were closing by the time. I think that when you are unable to deliver the food, you could at least explain the reasons to the costumers. After all of that I had to call the restaurant to get a refund, the manager apologized and all and even said they were going to send me a bowl for free, but it never happened.Then some weeks after that, I decided to give it another try because I really wanted to eat poke, but guess what? I never received the delivery again! This is all really frustrating! And again, I do like the food so it is just too bad that the delivery service they use is so bad.