2 /5
Bewertung
★
★
This Portillo 's really messed up our order. We needed a jumbo hot dog with everything, a jumbo hotdog ketchup only for an autistic child, and a hamburger.This was through the drive thru so once we pulled away from the drive thru line and parked, we discovered that my autistic son 's dog (which was supposed to be ketchup only) had onion, mustard, tomatoes, relish, etc. NO KETCHUP! There was no way he was going to eat this.I went inside, and told the manager. He was more than willing to fix this by providing a ketchup only dog on the house. This was nice of him. However, the hot dog, once opened when I returned to my vehicle, had ketchup, sport peppers, tomato, and a dill pickle spear on it!!!!!How do you mess up a KETCHUP ONLY dog not once BUT TWICE!?!?!? This is ridiculous. Will drive out of our way not to patronize this particular Portillo 's. We love Portillo 's, but what a far from marvelous experience.