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"Visited many times and we have been always welcomed friendly and professionally by the staff. They always go that extra mile to make everybody feel special. Food always up to standard."
Telefon: +441788550813
Adresse: Regent Street, Rugby, United Kingdom
Stadt: Rugby
Webseite: http://www.prezzorestaurants.co.uk/restaurant/rugby
Montag: 12:00-22:00
Dienstag: 12:00-22:00
Mittwoch: 12:00-22:00
Donnerstag: 12:00-22:00
Freitag: 11:30-22:30
Samstag: 11:30-22:30
Sonntag: 11:30-21:30
Gerichte: 2
Ausstattung: 10
Kategorien: 5
Bewertungen: 994
The start of our visit was lovely, the food was good and we were having a really nice time. However, when it came to pay the waitress was very rude. One of my friends had a clubcard voucher to use and told this to the...member of staff before we started to pay. All of us had made our payments and the member of staff went over to check with another waitress about how the clubcard voucher worked. The other waitress named Alisha then came over to tell us that my friend could not use her voucher because payments had started being put through. My friend was polite and said this was her way of paying and she did not understand why she could not use it. Alisha then got rather aggressive with my friend and started to bang the table telling us that she had the right to speak to us in this way. Absolutely shocking customer service, would not recommend.
we were a party that met the night before our no high time. the food was pre-booked, it was a quiet Tuesday at night. we arrived and the place was empty except our group. without going into detail was the service. we had to hunt for the starter and then wait over an hour for the main courses that arrived in the next few minutes sporadically. in relation to the main courses, some of the entries were wrong. a few main thing just didn't arrive, including the vater of the tantigam! the only bright light, was the young lady who served us who had to wear the bretagne of our group. we went away without having coffee-sweet. If I could give a negative score, I would. My/our advice, avoid?!
we had dinner here last night and had exactly the food I had expected. this is not a more expensive place, eating is not pretentious, but they get what they pay for the staff were nice only attentive enough, but we wanted a cozy meal so if asked if ready to order, we said no. they were very happy until we were ready some people want to be in, eat and out so I felt that they met the right note that I enjoyed a dear Italian meal
Had a Buyagift voucher for courses and a glass of wine each. The set menu was very good with plenty of choices. The staff were very friendly and helpful and didn't rush us. Portions were very good and all the food arrived nice and...hot. Would definitely return.
Visited many times and we have been always welcomed friendly and professionally by the staff. They always go that extra mile to make everybody feel special. Food always up to standard.
