Red Robin Gourmet Burgers And Brews

my family came in our local red robin, we were quickly sitting and handed over menus. then forget. we saw several employees who went from us to help others tables. After waiting for about 10 minutes, I started a stop watch app on my handy. during the next 10 minutes we wait for another table seat, order drinks, get drinks and place a food order. at this time, we caught the attention of a waiter. we wanted to see the manager in the service. remember we're still on the stop watch. it took 5 minutes until the manager visited us. during this time a waitress took pity on us and took our drink order. the manager finally came over us explained we had met the 20-minute mark at this point and the 5-minute mark for his visit (the table next to the use received their food during this time). To be honest, the manager didn't care. he made a pathetic excuse, said he was busy and went. no excuse, no offer, to speed up our order, or any kind of indemnification. he was just indifferent to us and he left us as soon as he could possibly escape. our newly assigned waiter finally arrived. 3 from our 4 drinks and our food order. the waiter did his best and apologized. he took a burger out of the bill. the manager was not interested in coming back and reviewing us or offering an excuse. we usually visit red robin 1-2x per month. this is our first bad experience. it was clear that the communication between the staff and the indifference of the manager that the problem is the manager. he didn't manage the housefront.

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we were received before we were in us, by a very pleasant host who opened the door. we sat right away with menus. less than a minute later our host came with a basket of frits and 2 glass water. the order has been made in no time. the salmon was perfectly cooked and was moist and tasty. the hamburger was delicious and I added the garlic mayo. Very good. our waitress checked us regularly. are large and all items were great. enjoyed!

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Flavours were there, but I was put on the size of the $16 burgers. the gourmetburger was served on a very small bungalow and not on its standard style hamburger bungalow. I thought I should have had at least 50% more for this price.

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Lovely experience today! We went right when they opened and the service was fast and friendly! The food was hot off the grill, proportioned right and delicious! No complaints at all!

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Our waitress Jess in Enfield is amazing. You are lucky to have her and she should get a bonus. we come every Saturday to see her. Love Avocobb salad as well

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