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"Friendly staff and quick service, nice to see Italian food cooked as it should be, Carbonara was great and very filling well worth a visit"
Telefon: +441629810035
Adresse: 10 Water St, Bakewell DE45 1EW, United Kingdom
Stadt: Bakewell
Montag: 11:00-17:00
Dienstag: 05:00-19:00
Donnerstag: 05:00-19:00
Freitag: 12:00-19:00
Samstag: 11:30 -19:00
Sonntag: 12:00-19:00
Gerichte: 2
Kategorien: 5
Bewertungen: 260
We came to this restaurant as it was advertised as gluten free and Italian. We were immediately “greeted” by 3 teenagers who were lackadaisically changing the sign for the building, we approached unsure if it was even open. We asked and they confirmed it was but they mostly seemed focused on chatting and ignored us as we walked into the tiny restaurant. The owner was sat on his laptop and informed us they were moving to a new location. We confirmed what they had for GF options and they told us the pizza was the only option. We ordered a GF pizza, pasta, and a lasagna. The teenager employees bemoaned their needing to do work and slowly made their way back to the kitchen where they laughed and joked around without much haste towards actually making our food. One of the employees mimicked themselves drinking the “white sauce” in the fridge and made gagging noises implying the food was gross/inedible before letting the owner know it was old/had gone off. He let us know the lasagna could be made without the sauce and we agreed apprehensively. The staff continued to complain and whine about having to make food and continued to loudly proclaim the process would take a lot of time. At around this point a staff member made it clear they didn’t have any wax paper. The owner asked her to go and get some from the store and she whined and complained more about how long it would take and eventually left to go to the store and get wax paper. This whole time the owner is sitting next to us explaining that the restaurant is in complete disrepair because they are moving to a bigger location. In my head I am concerned as to how this business has trouble accommodating 3 orders and no one else, managing a bigger customer base seems a fantastical endeavour. The girl sent to get wax paper returns at a wandering pace to let the owner know she couldn’t find any at the store. He proceeds to let us know 2 of the 3 items we ordered cannot be completed because of this apparently integral kitchen item. We got our refund and left. We will not be returning.
Ordered a large margarita it took at least 30+ mins to arrive. The service was poor. When the food did arrive, it was about as big as my hand. The cheese on the pizza fell off as soon as I picked it up. Overall it was a bad experience. I wouldn't go back or recommend to anyone.
Excellent authentic thin crust Italian pizza, made by an owner who really cares about the quality of his dough and traditional skills like hand stretched bases. Friendly service with a sense of humour. Will be back!
Terrible service. The pizza is not tasty with some not fresh products. There is no toilet and no way to wash your hands. From the range of drinks, only cola and orangata. We are disappointed, do not recommend!
Friendly staff and quick service, nice to see Italian food cooked as it should be, Carbonara was great and very filling well worth a visit
