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"We tried Rizzo's last night; delicious food with great service and friendly staff. We had the Tonester- thick crust with eggplant, ricotta, caramelized onions- excellent! We'll be back soon!"
Telefon: (+1)9787700664
Adresse: 131 E Merrimack St, Lowell I-01852-1208, United States
Stadt: Lowell
Webseite: https://www.rizzoslowell.com/
Gerichte: 27
Kategorien: 5
Bewertungen: 2377
We tried Rizzo 's for the first time tonight. While there are a couple of solid places closer to us , I have been driving by Rizzo 's everyday on my way to dropping my son at Lowell High . Slow start... I was a little skeptical about how things would turn out because of how the initial phone conversation with the person who took the order. This is such an very important way a business is first perceived . Many businesses try to short change this position with minimal training because it is an entry position . This is a BIG mistake because it is an Entry to their business!! Frankly , I almost said to forgot the order because I didn 't think she was listening. She was polite but it was obvious this was a new skill for her handling phone orders . She , in fact , got the order correct. Additionally , when I called back to expressed how pleased we were with the meal , as a way to encourage this new place , she seems puzzled . Hopefully, the phone/counter skills, so important in any business , will become more polished with a little more training. Not another pizza place ... I arrived a little early for the pick up time I was quoted . I was the only customer on a wet , rainy night. It afforded me a chance to check out the 'in dining ' option for the future. The place is brand new and everything looked clean and shiny. I was greeted promptly by one of the counter employees . The Grill cook made a point to say ' hi ' and 'thank you ' as I left. I don 't know if he has an ownership stake but he acted like it. It always impresses me when a pizza place, sub shop or any small place that competes with corporate business treat their patrons like a honored guest just like a fine dining place would. Not another pizza place ... Another nice thing I noticed was the pizza box . Most boxes have sayings like 'Eat it All ' or picture of 'Hot ' pizza cartoon on it. Rizzo 's had sayings like ' work hard ', 'Believe ', 'Dream Big ', 'Stand up for others ', 'Give it 100% ' and other positive messages. Call me a softy but it struck me as a sign that this small business has a vision to be successful and be a thoughtful community partner. Back to the food.... We had a take out order of the Rizzo Supreme , a Greek salad and the crispy fries .The pizza was very tasty and filling. The Greek salad was plentiful . A nice touch was the dressing was wrapped in aluminum foil to keep it cold for the ride. The fries stayed crisp for the short ride home. I have been tracking my calories so I needed to enter my meal under some type of pizza type listed in the MyFitnessPal app. . I asked my wife how she would describe the pizza and she said 'delicious ! ' I laughed but I totally agreed. Long story short ... We will definitely try Rizzo 's again and would encourage others to do the same. This could definitely be a long time staple in our take out rotation!
We had a staff of 12 people in town for work at the venue across the street. Friday we went there for pizza. It was AMAZING!!!!!!! So we decided to try it the next day for carry out during our staff break. Needless to say ordering 12 individual, specialized meals for each person is confusing. But they made it a point to have everything absolutely perfect. It’s nice to see that a business takes pride and really cares about making specifics and the small things just right. So thank you to the staff at Rizzos for getting our very complicated order PERFECT! Along with having patience with us while ordering and great customer service and friendly smiles. PS: The roast beef sandwich was the best ever!!!!! Highly recommend!!!!!
Very clean respectful people good price food looks delicious about to have pizza I know it's going to be amazing the food is wonderful amazing I'm very picky where I eat I choose this place anytime if anybody wants to come to a pizza place come here
Visiting for Medical Congress with my daughter, we had a lunch break and we pick Rissos, food was amazing!! Roast beef to die for! French fries to die for, hoping to make another stop before heading home! Thanks for great food!
We tried Rizzo's last night; delicious food with great service and friendly staff. We had the Tonester- thick crust with eggplant, ricotta, caramelized onions- excellent! We'll be back soon!
