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"I called for a reservation for a dinner and the answer was it 's full, bye that 's it....nothing more, not even I 'm sorry, can I propose another date etc... . I think Mac Donald 's has better customer attention. I 'm coming every year because I have a house in Pals, now I know where I will not go anymore."
Telefon: +34972636419,+34972667376,+34972636410
Adresse: Carrer Sa Punta Des Forns, 20, 17256, Pals, Spain
Stadt: Pals
Webseite: http://www.hotelsapunta.com/
Gerichte: 20
Ausstattung: 16
Kategorien: 5
Bewertungen: 930
We have come to this restaurant regularly since its beginning more than 40 years ago and always been super satisfied. The brothers Jaume (kitchen) and Josep (restaurant) always took very good care of us but this time our lunch experience was different. We were well received by the usual friendly head waiter of many years and shown our table in the covered terrace close to the pool – our preferred table there during summer. We immediately ordered two glasses of Cava and another waiter came to deliver. However that Cava came from a pre-opened bottle. It was flat. Luckily the head waiter observed this himself when he came to take our food order, he took our glasses back and the other waiter returned with new glasses and a fresh bottle of Cava. THIS SHOULD NEVER HAVE HAPPENED ! As starters we ordered two Carpaccio de Gambas with avocado as we have enjoyed at Sa Punta before. It was still very nice but the portions were considerable smaller than we remembered from earlier visits. As main coursed we ordered one Suquet and one Lam. The Suquet was luke warm and did not contain the usual potatoes and the lam crowns were dry and covered in a lot of mustard sauce. At earlier visits these kind of main courses were transported from the kitchen to the table under cover, which were then taken off the plates in front of you. But not today. The dessert card had changed. The deserts usually available to be prepared at the table were no longer available. A pity because our favourite has always been the Crepes Suzettes prepared at the table by Josep or the head waiter. The cheese plate and the melting chocolate cake were however nice – but not what we had hoped for. During our lunch we asked the head waiter whether the rumours of Sa Punta hotel and restaurant having been sold to new owners were true – and he confirmed. Therefore the following friendly message to the new owners: Please do not change anything. Josep and Jaume have successfully created our favourite place to come in our area for many years. If you do change you will loose us !!
yesterday, once again we were able to taste the quality and well done food. Thank you very much for making us feel comfortable and comfortable in your establishment. It has been a pleasure to see that they have taken advantage of the pandemic to put everything to the point, their level of cleaning in general is very good so imbatible spaces like the pool, dining room, etc. It is worthwhile to continue to visit the tip and to be cared for by your team in this corner of the ampurda so special. Thank you so much and so long.
Having lived in the area for 40 years, we decided to have lunch at Sa Punta today. This restaurant has still the good food and good service as always. Also today, we had absolutely no complaints about anything. The meal was super. It's not very cheap, but not too expensive either. So we warmly recommend this restaurant that also has a hotel attached and a fantastic pool where guests can swim at their hearts desire. If you're not on a fixed budget, you really should try the place.
very good restaurant. very elegant. Very fine. Very exquisite. very good food and very well presented. very friendly. variety of letter. we have had very good dinner. professional attention. the space of the terrace next to the pool is very nice. proportional price.We have taken the coffee in the chlidout area that can be smoked.
I called for a reservation for a dinner and the answer was it 's full, bye that 's it....nothing more, not even I 'm sorry, can I propose another date etc... . I think Mac Donald 's has better customer attention. I 'm coming every year because I have a house in Pals, now I know where I will not go anymore.
