Saap Lao Thai Cuisine

I 've been coming to this place for about a year. Overall their food is pretty decent, but their customer service and professionalism could use some work.I ordered pumpkin curry with brown rice. Their website menu reflects their brown rice to be an additional cost of $1.25. When I went in person they told me it 's actually $3.50 for a pint of brown rice. I was not happy about the misleading extra cost, but nonetheless, I paid.When I got home and opened up my brown rice, I noticed that they gave me significantly less than they usually do for their white rice. They only filled it up about midway. $3.50 for not even a full pint of brown rice is a total rip off.I called the restaurant to let them know that they gave me very little rice and I was dissatisfied. A lady answered and told me that they weigh their brown rice on a scale, heat it up, and put it into the pint container. She informed me that I could not get a full pint of brown rice. She wasn 't even nice about it. She had an attitude.Listen... I know we 're approaching a recession and food prices have increased, but to purposely ration portions of brown rice for customers is incredibly wild to me.My advice to management is if you 're going to charge nearly $4 for a pint of rice, you should make it worth it. Putting half of a pint of rice into a pint container and charging that much is wrong. AND dismissing a customer who is dissatisfied about that is even worse.If stingy was a restaurant, it would be, Saap Lao Thai Cuisine.

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I use to love this place! It is so sad how quickly it went downhill. I ordered the cashew dish with tofu and was served stale cashews, maybe 4 in the entire dish, and everything else was bland. I asked for the condiments which are usually complimentary in Thai restaurants, but they charged me for the sauce. I wouldn't mind paying if it was fresh sauce, but it came out in these plastic containers where the lids were incredibly sticky. This makes me wonder how dirty the kitchen must be. It's the little things people! If you are going to own a restaurant, clean things you are serving your customers. Also, the server wasn't friendly, seemed irritated and put off when I asked for napkins. Well, maybe the .50 x 5 you charged me for the condiments will go towards a tip cause I'm certainly not paying it. Also, this place smells like nail polish fumes from thevnail place next door. Just an all around cruddy experience and huge waste of money! Penny pincher restaurant owners never succeed...true facts.

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Reason for 4 Star is just for the ambiance. Only need to put new ce5tiles and new lighting and it will be nice place rather than dark and run down.But...Food is EXCELLENT. Spring rolls were fresh, Pad Thai noodles had nice flavor, Soup was Delicious, Drunken Noodles was nice as well. Service was great.Just need to update little bit.Definitely go to for food.Vegetarian options: Has good Vegetarian options as you can substitute meats for Tofu or just noodles.Not for VegansParking: FreeWheelchair accessibility: Yes

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This is my go to spot. I absolutely LOVE the food. I usually get it to go. But it’s always fresh, and cooked to perfection. My fav go’s are the Chicken Pad See EW, Crispy Spring Rolls, Pineapple Fried Rice and the Thai Iced Tea.

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I have tried salmon and shrimp fried rice, whole fried snapper, stir fry, curries, and appetizers. All of them are delicious. I recommend this place to all my peoples!!!!!!!

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