Shipley Do-nuts

Located on the Northeast corner of Florida Blvd and Wooddale Blvd, I visited this Shipley 's on Wednesday 11/1/23 at 6:40 AM. This was my first-time trying Shipley Do-Nuts and I was looking forward to trying the donuts and the Kolaches that so many people are talking about. The restaurant was very clean inside and out. The ServiceI waited at the front to place my order for about 8 minutes even though I was the only one in the lobby at the time. There were two employees that I could see one working the drive thru and another employee doing prep who also serves as the front counter person). As I stood there patiently, I was never acknowledged by the employee in the font. The drive thru employee finally acknowledged my presence and said, we 'll be right with you . Finally, when the front-end employee approached me to take my order, there was no good morning, no sorry for the wait, no smile, nothing, just a cold may I help you. She seemed like she didn 't want to be at work, or she really don 't like her job. I know it was early in the morning, but please acknowledge your customers as soon as they walk through the door and make them feel welcome and valued. The Food:I only ordered 1-Glazed Donut $1.23) and 1-Sausage, Cheese and Jalapeno Kolache $3.46) because this was my first visit and I wanted to try the food before going all out. The Glazed Donut was very small compared to the donuts from other local donut shops, but it was warm, well glazed, and it tasted very good. I would order donuts from this restaurant again. The Sausage, Cheese and Jalapeno Kolache was awful. According to the website, it 's a pillow soft dough baked full of cheese, sausage, and jalapeno . It was cold and it 's too much bread flavorless) and it 's not stuffed with sausage, but with what seems to be a cheap tasting hot dog wiener. It did not have any or so little cheese that I could not taste or see the cheese and very little jalapenos for the size of this Kolache. I know it was early in the morning, but please acknowledge your customers as soon as they walk through the door and make them feel welcome and valued. Great customer service although it usually doesn 't make up for the poor food quality, but it does leave the door open for an opportunity for a revisit to try something different on the menu. Poor customer service closed that door and makes a paying customer like me not wanting to patronize this location again. Shipley Do-Nuts8121 Florida BlvdBaton Rouge, LA

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Located on the Northeast corner of Florida Blvd and Wooddale Blvd, I visited this Shipley’s on Wednesday 11/1/23 at 6:40 AM. This was my first-time trying Shipley Do-Nuts and I was looking forward to trying the donuts and the Kolaches that so many people are talking about. The restaurant was very clean inside and out. The Service I waited at the front to place my order for about 8 minutes even though I was the only one in the lobby at the time. There were two employees that I could see one working the drive thru and another employee doing prep who also serves as the front counter person). As I stood there patiently, I was never acknowledged by the employee in the font. The drive thru employee finally acknowledged my presence and said, “we’ll be right with you”. Finally, when the front-end employee approached me to take my order, there was no good morning, no sorry for the wait, no smile, nothing, just a cold may I help you. She seemed like she didn’t want to be at work, or she really don’t like her job. I know it was early in the morning, but please acknowledge your customers as soon as they walk through the door and make them feel welcome and valued. The Food: I only ordered 1-Glazed Donut $1.23) and 1-Sausage, Cheese and Jalapeno Kolache $3.46) because this was my first visit and I wanted to try the food before going all out. The Glazed Donut was very small compared to the donuts from other local donut shops, but it was warm, well glazed, and it tasted very good. I would order donuts from this restaurant again. The Sausage, Cheese and Jalapeno Kolache was awful. According to the website, it’s a “pillow soft dough baked full of cheese, sausage, and jalapeno”. It was cold and it’s too much bread flavorless) and it’s not stuffed with sausage, but with what seems to be a cheap tasting hot dog wiener. It did not have any or so little cheese that I could not taste or see the cheese and very little jalapenos for the size of this Kolache. I know it was early in the morning, but please acknowledge your customers as soon as they walk through the door and make them feel welcome and valued. Great customer service although it usually doesn’t make up for the poor food quality, but it does leave the door open for an opportunity for a revisit to try something different on the menu. Poor customer service closed that door and makes a paying customer like me not wanting to patronize this location again. Shipley Do-Nuts 8121 Florida Blvd Baton Rouge, LA

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You lost my business to another company, because your lobby was closed. I cannot stand donut shops that shut their lobby and make you go through the drive thru. I want to look at what you have and pick what I want. And I couldn't do that, because your lobby closed at 11, which is an hour earlier than every other donut shop in the area. I will not return. And I will discourage others from purchasing donuts there. I never leave a donut shop with less than a dozen donuts and a cup of coffee. And I frequent at least once a week. You have lost a valuable customer. That lobby should be open until your business is closed for the day. The drive thru is intended to be a perk, not a punishment.

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Great customer service, every employee had a welcoming personality. Need I have to say Shipley Do-Nuts are better than Krispy Kreme

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Danielle was polite and she knew exactly what I wanted. There donuts are always hot and so fresh. Got t love

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