Silica Lodge Garden Centre Coffee Shop

My wife and I began going to the Four Seasons because Diane, who previously had the Willow Tree at Kirton Lindsey Garden Centre, had to find new premises after her lease at Kirton came to an end, and she took on a lease at the Four Seasons. Diane 's restaurant at Kirton was superb; we never had a reason to complain, be disappointed etc etc......it was quite simply first class and 5 stars all the way!!!! When she moved to the Four Seasons at Silica Lodge Garden Centre in Scunthorpe there was initially no change in food quality and quantity, but bit by bit both have declined over a few months. On Sunday 28 May I found out that Diane had relinquished her lease because of personal reasons and I thought 'ah, now I understand the decline '. Ok, down to my experiences at the Four Seasons. I like my chips to be golden brown and crispy, not pale in colour and softish, so I make a request when ordering for my chips to be done golden brown and crispy (this is typed on to the food order for the kitchen to read)..... they never come as requested so I have just shrugged my shoulders and got on with the meal, ultimately though I have tired of my request being ignored and I have sent the meal back on the last two occasions, and to be fair the chips that came back were absolutely excellent (hence 2 stars instead of one star). Apart from the chips my chicken curry now doesn 't even half fill the metal dish, so yesterday I sent it back asking for a full portion (the dish would be FULL of curry when Diane ran the restaurant) but when it came back there was hardly a difference in the quantity, with perhaps one very small spoonful having been added to the dish. On the 28th the chicken in the curry was chewy and hard, as though it had been previously cooked and then used to make the curry. I am so, so disappointed to have lost the opportunity to sample Diane 's excellent service and cuisine. On a good note there are two particularly excellent members of the serving staff. A young lad called Byron, who seems to understand the concept of great customer service, and a black lady (sorry, don 't know her name , but she is a lovely person and gives wonderful service), interestingly she came with Diane from the Willow Tree at Kirton Lindsey). I don 't think we 'll be going back to the Four Seasons.

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I visited today with my family after visiting before and had gave it great reviews. However it has gone down hill fast! I ordered a sandwich platter which when it turned up was one sandwich with fake plastic ham and a teaspoon of coleslaw and 1/4 of a small tomato for £7.50 was disgusting. When we arrived there were numerous tables that needed to be cleaned. And one lady sat on a dirty table for atleast 20 mins before someone decided to clear and wipe it for her. Bearing in mind staff bought us our lunch and would have seen it needed clearing when they turned round however proceeded to ignore it. The staff were slow and not very customer friendly. Will not be visiting again in a hurry

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Called here few weeks ago, for lunch as we used to go to kirton Lindsey so new the food was going to be spot on which it was beautiful pork,and belly pork, called today 2.7.23 and was shocked to see menu was poor so new something not quite wright, roast dinner was just chicken or ham, which the wife had chicken and it seemed as though it had been boiled no colour no taste and the gravy was like a tinned gravy, no soup no this and that,and the breakfast good job they have a deep fat fryer is all I can say,still tasting it now at 8pm,sorry it was like this but 32pound for a dinner that wasn't worth half that, can honestly say won't be calling again.

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Dreadful meal. Nut roast was the worse I have ever had. My husband had meat pie which he described as mediocre. They have no allergen listing for customers to look at and when I asked if something had soya the server shouted it across a crowded room to a waitress to go in the kitchen to check.

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Unfriendly staff,table clearing and cleaning slow and poor. Some of the food a little over priced The roast beef was very good,but the paninis were a little lacking in quality.

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