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"We came from Naperville because of the atmosphere and their rating. Completely worth the drive. Delicious food, great service, clean, beautiful! It will not disappoint. oh and BYOB"
Telefon: +16307657715
Adresse: 563 W Liberty Dr, Wheaton, United States Of America
Stadt: Wheaton
Webseite: https://simplythaibistrowheaton.com/
Gerichte: 36
Ausstattung: 4
Kategorien: 5
Bewertungen: 472
I am never ordering or eating at this restaurant again. I have been a regular customer of Simply Thai Bistro in Wheaton and tonight a $16 dish (we ordered 5 dishes) was missing from our carry out order so I called after we unpacked everything and the manager/owner insisted that they packed all 5 dishes. I politely told her that there was only 1 bag and that we unpacked everything and I told her which dish was missing. She continued to insist that I must be wrong and that they packed all 5 dishes. I took a photo of everything we received and told her that I would drive back and show her the photo and that I was a regular customer who spends over $100 per order every 4 weeks and that I would not go to this amount of trouble to steal a beef and broccoli from her! I had to drive back to the restaurant and I still never got an apology. The replacement dish had a lot less beef than usual (we have ordered this dish often and the difference was noticeable and we perceived it was intentional) I understand that no business is perfect and all I expected was a simple apology and to receive what I paid for and to not be accused by the owner of lying and trying to steal something from her. Ridiculous. The owner of this business has a lot to learn about how to treat customers and how to resolve a mistake they make in such a way that leaves the customer feeling like they are valued and their business is appreciated. The rice noodles in the Pad See Ewe were quite overcooked tonight as well. Mush. Plenty of other restaurants in Wheaton to support. We won't be back.
I was very excited to find a good Thai restaurant in town with great reviews. Several reviewers mentioned they serve a big amount of food. However when I ordered online (curry) and delivered it to my home, I was very disappointed to find that the curry was put in a very small container. The food was good but the amount was very small. Very disappointing!!
I've been here a lot of times. It is my favorite Thai food in Wheaton. The staff are all very friendly. They give you a lot of food, and it's always really good. The prices on their online menu are not up to date, though. The dishes end up being a few dollars more than what's on the menu you get when you scan the QR code. That's my only issue.
Good food and ambiance. The service was quick and the staff was very kind. We were sat right away. The menu is accessed from scanning a QR code where there's lots of choices. I plan to visit again.
We came from Naperville because of the atmosphere and their rating. Completely worth the drive. Delicious food, great service, clean, beautiful! It will not disappoint. oh and BYOB
