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"They desperately need more counter help. We waited an outrageous amount of time for 2 drinks and 2 pastries. FYI, the line for their drive-thru seemed to move pretty well. Seating capacity inside is a bit limited."
Telefon: (+1)6186287856
Adresse: Starbucks, 1126 Central Park Dr, O'Fallon, IL 62269, United States
Stadt: O'Fallon
Montag: 05:00-23:00
Dienstag: 05:00-23:00
Mittwoch: 05:00-23:00
Donnerstag: 05:00-23:00
Freitag: 05:00-00:00
Samstag: 05:00-00:00
Sonntag: 05:00-23:00
Gerichte: 0
Ausstattung: 2
Kategorien: 2
Bewertungen: 2791
Order taken on app at 1;50, arrived at O'Fallon Illinois lobby and was closed. Was told to go through drive through. Asked if coffee would still be hot and fresh since order was ready 2 and there were 12 cars ahead of us. Manager said rudely that thier cups were superior quality and would keep coffee hot. Received coffee at 2:20 and it was not hot. They said remade it . Yes it was hot but this time it was regular coffee instead of the 4 shot expresso Carmel latte that I paid for. Worse manager of any Starbucks I've been to
Terrible , 3 associates working and the woman with the long black braids made all the cold drinks I ordered and let?s just say the drinks were not made according to the Starbucks menus. No taste and the Carmel was put on top of the Frappuccino. Wasted money when traveling will not go there again. Everyone needs retrained in my opinion. Also if you have 30 minutes to wait for a terrible drink this is the place for you.
I love them the only the only thing that I don?t like is that they have order ahead available for in store pick up but when you get there you have to go through the drive through because the door is locked. What is the point of order ahead of you have to go through the drive through anyway? I love them by the way. Just turn order ahead off. Staff is also friendly and respectful.
This store randomly closes early and will only accept mobile orders through a drive-thru and with the person ordering in a car. However, their app still takes orders and charges your payment method even when the ?cafe? is closed. When I brought this to the workers? attention, they were dismissive and rude. Poor service at this location.
They desperately need more counter help. We waited an outrageous amount of time for 2 drinks and 2 pastries. FYI, the line for their drive-thru seemed to move pretty well. Seating capacity inside is a bit limited.
