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"Feel like it is always understaffed during peak hours"
Telefon: +19737621249
Adresse: Sloan Street, South Orange, 07079, United States Of America
Stadt: South Orange
Webseite: https://www.starbucks.com/store-locator/store/16343/
Gerichte: 8
Ausstattung: 2
Kategorien: 5
Bewertungen: 1346
this is my first time at this location its fairly small yet filthy and only 3 female workers the young lady who took my order wasn’t even paying attention when I order kept turning around to talk to her coworker and the wait wasn’t long but my 2nd drink hadn’t came yet so I asked the young lady how many drinks she put in since she hadn’t gave me a receipt. she said only 1 that I hadn’t I asked for 2. I just said I did can I get it and had my card out ready to pay and get out. Her co worker came and asks what happened and they started talking about how I didn’t order what I said in front of me. The coworker did my first drink and second drink as well. When handing the second drink acted as if she didn’t want me to touch her. I hadn’t noticed until I got home that the second drink was made terrible and tasted nothing like the first and yes she made both. I wasn’t rude or got mad at the cashier when she tried to argue with me about my order I even left a tip. Probably won’t be going back it was a waist of my money and time.
this is one of the worst starbucks i’ve ever been to. they are so slow. for being right next to the train station, they either need to staff it better or train the employees to be faster. multiple times i have had to leave after waiting 20+ minutes because I would miss the train otherwise. not to mention some of the employees (not all) are rude. today, i did mobile order at 6:30a, my app said it’d be ready in 3-6 minutes. i waited until 6:50 and it still wasn’t ready and I had to leave to catch the train. it wasn’t even busy, there was one other customer in the store and only two mobile orders ready. i had ordered 20 minutes ago. so disappointing. it’s a starbucks!’ right next to a busy train station! the opportunity is right there.
I was the only person in line. It took me 10 minutes to get my mocha. The 5 girls working there were all joking with each other. Finally I asked for a refund because it had been 10 mins. She said “Patience!”…that it takes a while for a shot to pour. lol. This is the slowest Starbucks I have ever been too! I will never go back.
I have visited the south orange location consistently for over ten year. However, serous improvement is needed in the quality staff members that are hired for this location
