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"6:30 pm on a Saturday. Posted hours state they are open until 9:30 pm. Doors locked. Staff inside ignoring customers at doors. This isn't bad customer service. This doesn't qualify as customer service. This is acceptable by Starbucks standards??? This deserves far less than the 1 star rating required in order to leave a review."
Telefon: (+1)2153649537
Adresse: 2096 County Line Rd, Huntingdon Valley, PA 19006, 19006-1739, HUNTINGDON VALLEY, United States
Stadt: HUNTINGDON VALLEY
Webseite: https://www.starbucks.com
Gerichte: 0
Ausstattung: 2
Kategorien: 5
Bewertungen: 5
Theres a lady that works here, manager I'm assuming. She screws everyones orders up and confuses all the employees. Ive noticed this happen multiple times when I come here to order. First she didn't take my name down and didn't put my order in, so when I waited for over 15 min for my coffee she tried to assure me she called my name out. When I asked her what my name was she mumbled and walked away. Ive went through drive through and can see her inside confusing the girls taking orders at the drive through. I don't know her name and I won't go out of my way to learn her name, but she needs to leave, soon. very soon.
Worst starbucks. Its right next to my work so I used to stop here most mornings, but they never get what I order correct. I stopped coming here. Came back today after a few weeks and got a sandwich with no cheese. Says no cheese on the slip too but it had cheese on it. Cant eat it and cant go run back and wait in line for 20 mins for a new one. So thats $5 wasted. I also only get white hot chocolate, as I can?t have caffeine. They constantly give me regular hot chocolate or white mocha. Cant have them and they give attitude when I have to give it back? annoying???????
Ignored at the drive thru window by a young lady who was working on fixing her head set. It was 5:20am, store opens at 5am. Thought she was probably by herself and didn't or couldn't take any orders due to issues with headset. The professional way to handle the situation was to open the drive thru window and kindly let me know she wasn't able to take orders. However she completely ignores my existence when she clearly knows I'm there. Not the first time I'm ignored by staff at the huntingdon Valley location. So unfortunate the lack of Professionalism at this place.
I took a walk over there only to find out dining room was closed. I ended up going to Dunkin only pd a fraction of what you charge for the same thing. Your prices are way too high a rip off. Going to get my coffee from Dunkin or Wawa from now on; besides theirs is so much better. I don't care if you have a staffing shortage, I work retail everyplace is shorthanded. That is no excuse what so ever, don't want to hear it!!!!!
6:30 pm on a Saturday. Posted hours state they are open until 9:30 pm. Doors locked. Staff inside ignoring customers at doors. This isn't bad customer service. This doesn't qualify as customer service. This is acceptable by Starbucks standards??? This deserves far less than the 1 star rating required in order to leave a review.
