1 /5
Bewertung
★
I ordered 2 subs online, Sunday 9/16. When I got there the girl told me they were out of bread. Ok, no problem. But instead of cancelling my order she had cashed it out. Said she spoke to the manager and for me to call the next day for refund. I called numerous times for 2 days. When I finally spoke to someone on Wednesday 9/20, she tried me like I was an idiot. Tells me I should have cancelled the order online, would have if it wouldn't have been cashed out. Proceeds to tell me even though there was a sales reciept they don't print receipts for online orders, the system just automatically sends them. No. The system sends the order, the receipt prints when customer picks up and they are charged. She told me she'd have to call the owner, that he doesn't like giving money out from the store. Well I don't particularly care to give my money to companies for nothing. Needless to say it's now the next day and I haven't had a call back, have called numerous times today with no answer. I don't drive so haven't been able to go there, but will be tomorrow. Submitted a complaint to Subway but no response there either. Extremely disappointed in this situation, company and absolute lack of customer service!