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"Unprofessional staff. Some lady staff member was so rude when they got my online order wrong. Place is not clean and unhygienic maintenance."
Telefon: +15122594530
Adresse: 2800 S Bagdad Rd Suite A, Leander, United States Of America
Stadt: Leander
Webseite: https://restaurants.subway.com/united-states/tx/leander/2800-s-bagdad-road
Gerichte: 9
Ausstattung: 3
Kategorien: 5
Bewertungen: 312
Ordered five sandwiches for my family and did so through the subway app. I placed the order at 1:20 to be picked up by 2pm. I arrive at 2:02 and none of my sandwiches were ready. They weren’t even started. An employee came out from the back and asked how she could help me. When I explained that I had placed an online order to go over 30 minutes prior, she apologized saying she just arrived for her shift and her coworker was nowhere to be found. She then immediately started on my order and brought it out to my car once it was ready. Tonia did a wonderful job making sure my order got made as fast as one person could do. The other employee, Anthony, that was on shift when I placed the order needs management to either fire him or insist he start showing up to work sober. I’m not sure what he was under the influence of but he was definitely on something. That can be the only explanation for him to not do any work (as evidenced by my order not being ready despite having more than 30 minutes to make it , be in the restroom for over 30 minutes only to emerge from there and attempt to take out the garbage (he knocked over the trash can because he was too busy trying to grab his cigarette from his pocket. He then proceeds to slowly pic up his mess. Watching him made it perfectly clear that he was not there sober. I usually go to this location because it’s normally run pretty well. But until Anthony is no longer there-I won’t be giving this location any more of my money. I truly hope the tip I left when I first placed my order goes to Tonia.
My experience in that store was one of terror. I took coupons to eat because of the offer of said coupons. The girl did everything possible to not let me pay with the offer of said coupons. She told me that those coupons had been used by another person and I felt humiliated. because I had received coupons from several restaurants and in all the ones I have been to they give me a discount for the coupons, precisely there they made a show of not accepting them I had already ordered and I had to pay without a discount for what was previously narrated, narrator, and on top of that I ordered two churros and a cookie to take away and he told me that he couldn't deliver it to me. It was indescribable what happened. I don't recommend eating there
I normally love subway but this location is awful. I Asked for a footlong sub and got... a wrap. Then I asked for it to be toasted and they said they couldn't because it's flatbread which is insanity because untoasted flatbread is the starchiest nastiest bread, it NEEDS to be toasted more than any other bread. That was also the first I heard of that rule in the decade I have been going to subway, so I'm almost certain they are just wrong and enforcing made up rules. Go to a different subway, or wait until management actually corrects this insanity.
Something is seriously wrong with the subways in cedar park and Leander. Worst service ever. It’s like they don’t even look at the receipts for online orders.
Unprofessional staff. Some lady staff member was so rude when they got my online order wrong. Place is not clean and unhygienic maintenance.
