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"Popped in yesterday 12/8/22 for a drink, first time going there. We found the bar staff rude and quite frankly very blunt. Won't be going back unfortunately."
Telefon: +441603868214
Adresse: 1 The St, Ringland, United Kingdom, Catton United Kingdom
Stadt: Catton United Kingdom
Webseite: http://www.ringlandswan.co.uk
Montag: 11:30-23:00
Dienstag: 11:30-23:00
Mittwoch: 11:30-23:00
Donnerstag: 11:30-23:00
Freitag: 11:30-23:00
Samstag: 11:30-23:00
Sonntag: 11:30-22:00
Gerichte: 33
Ausstattung: 18
Kategorien: 5
Bewertungen: 1660
So disappointingBefore coming to the swan I had looked at the menu online, as my youngest child has allergies and is dairy free. It states on the menu that ‘light bites’ are GF and most can be adapted to be DF, brilliant! It was our last day of our holiday and I thought I’d treat them to a nice lunch out before heading home. Where do I start, the service attitude from the lady behind the bar was shocking. I asked what could be made DF for my son and was told that there wasn’t anything and they don’t cater for allergies?! I pointed out on the menu that they state they can and was met with an eye roll basically. Anyway, I thought I would get him some chips, nope, they fry them in the same oil as the dairy and meat products we are vegetarian ! I then asked about the VEGAN dishes they had and I was told they are also cooked and prepared for alongside the meat products so they can’t guarantee they will actually be vegan!! By this point my daughters had already got excited about eating out and the play area that I couldn’t really back track, so I went against my better judgement and ordered 3 sandwiches on granary bread and a childrens fish chips. My son had a packet of crisps. The sandwiches arrived and were absolutely awful, the cheese and onion one was 2 slices of cheap shop bought bread with some pre grated cheese and a couple of slices of onion not even any butter! It wasn’t cheap, £45 for 4 soft drinks, 3 sandwiches and a child meal. Then there’s the play area, sharp screws poking up through the wood chip, lose sharp fixings on top of the slide, and a massive electric open cable under the swings! We swiftly left, it was such a bad end to our holiday and should have been our final hurrah before driving home. Was appalled at their attitude towards me, was treated like an inconvenience, food was awful, please don’t eat there if you are Vegan, although the dish is vegan ? they certainly don’t take the steps necessary to keep it away from meat, and definitely not safe for anyone with an allergy. Such a shame as the location is so pretty with the river opposite, we were excited and left feeling really disappointed. Will not be back.
Turned up in a group of 12 on one of the hottest days of the year. Ordered our food which turned up at the table promptly and all together so no one had to wait. We had a couple of fussy eaters and their meals were perfect and exactly as ordered. Very good value and excellent tasting. Could not recommend highly enough. Awesome A
4.5 stars. Just keep on going back, good staff, great food, lovely place to spend time. Menus on the small side but all perfectly formed. Big beer garden, ample parking, river on its doorstep what more can you ask for
A nice, traditional country pub in a scenic location by the river. Food was good and service was decent. Menu was rather small, but that's usually a good sign as it means the quality is higher.
Popped in yesterday 12/8/22 for a drink, first time going there. We found the bar staff rude and quite frankly very blunt. Won't be going back unfortunately.
