Sie werden eventuell weitergeleitet
"Great location I will definitely be back"
Telefon: +18176776076
Adresse: 5165 Rufe Snow Dr, North Richland Hills, United States Of America
Stadt: North Richland Hills
Webseite: http://www.tacobueno.com/
Montag: 10:30-22:00
Dienstag: 10:30-22:00
Mittwoch: 10:30-22:00
Donnerstag: 10:30-22:00
Freitag: 10:30-22:00
Samstag: 10:30-22:00
Sonntag: 10:30-22:00
Gerichte: 14
Ausstattung: 4
Kategorien: 5
Bewertungen: 1285
Did not receive what I ordered. I ordered at the drive through. I told them I wanted a bean and beef burrito. They said “a bean burrito?” No, a bean and beef burrito. They said “oh, a beef burrito?” No, a bean and beef burrito. They said “that’s called a combination burrito!”, with some newly found attitude. I said I also want the nachitos. “A side of queso?” No, the nachitos. “Ok please pull forward.” I drove up to the window, pay, then they handed me my bag of food, and there is only a burrito and a side of queso inside. I told them, I ordered a burrito and nachitos. The lady looked at me like I was crazy, then talked to the other worker, asking what happened. Then took the bag they gave me back to fix the order (not sure they’re supposed to take food back after it’s out of their hands, but I just wanted it to be fixed). It only took about a minute, they return my bag of food to me. I drive away (mistake). When I reopen my bag of food, all that is in there are the nachitos and a side of queso… they took my burrito back, after it left the restaurant and was in my vehicle. Of course I didn’t mess with it in any way, but that surely can’t be the right protocol on their part. Long story short: I ordered a burrito and nachitos. I told them multiple times and still didn’t receive what I ordered. I like TB but this is my first time at this location, and probably my last.
Not happy that when I got home, I saw that my nacho salad didn't have chili sauce. Easily the worst one I've had. Please reach out. The team tonight was a sad bunch. Asked for my drink to not have ice more than once and still had it in my drink. What could've been a nice experience was just a rude one from start to finish. It didn't even matter that I had a coupon. I'm severely disappointed.
Food has improved over the last year... upped rating to 4 stars... salsa bar was fresh and stocked. Only thing keeping service and atmosphere at 3 stars the back was missing employees for a few minutes... no idea where they were. Dining room had several tables needed cleaning and floor needed sweeping.
This is the worst Taco Bell location I have ever been to. I tried to give it a chance several times even after bad experiences. But I would rather drive across town or never eat Taco Bell again if I had to eat here.
