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"Jay was amazing to me and my friend, we went to the dining room when we didn't realize it was closed. He was so kind and patience with us. Jay is very professional and has made our experience here wonderful!"
Telefon: +19722435288
Adresse: 15120 Marsh Ln, 75001, Addison, US, United States
Stadt: Addison
Webseite: https://www.tacocabana.com/?utm_source=Yelp&utm_campaign=Yelp-home-page
Gerichte: 10
Ausstattung: 8
Kategorien: 5
Bewertungen: 2276
Drive through order took more than 35 minutes. Employee told me to park and they will bring order to the car. Waited 20 minutes 6 cars went from the drive through then call the phone number on the receipt and went to the voice message then went inside. Asked employee for the order and in reply DO YOU WANT YOUR MONEY BACK? Waited 15 more minutes inside to get the order. 5 to 6 employees were working but service was very poor. That is why only 1 star. One more customer was waiting inside for the order and employee put the basket of order and a customer went through opening up wraps and checked the order which wasn’t her so she put it back after touching and opening the order. Employee did not say anything to the customer. I’m glad that wasn’t my order. From now on I will stop going back.
Wouldnt give me a refund eventhough I gave them back all their food. I ordered 4 tacos $14.68 Didnt put any condiments in my bag no salsa no pico Didnt even ask me if I needed condiments. When I asked for condiments they acted like they didnt want to give it. So quick to ask you for your payment but when you ask for something extra you get attitude. Last time I came through all they put in my tacos was meat no cheese no lettuce ... This will be the last time. No excuse for this.
Stopped by here for lunch. The freshly made tortillas added an extra star for me but I realized that my mixed taco plate didn 't come with the rice, beans and guac as listed on the menu guess I had to individually ask for the items as my tacos came 'naked ' from the receipt. I did ask for guac later on. The flavor of the taco meats were good which was a plus and the folks working here were nice!
I wanted a plate of taquitos and 3 taquitos on the side. Instead they charged me for 2 separate 3 piece orders and added a coke for $2 even though he said he understood what I wanted and repeated it back saying plate . Paid more money for no rice and beans. Then I didn 't even get the $2 coke I paid for. Also my wife got a beef bowl and no fork. Won 't be back ever.
Jay was amazing to me and my friend, we went to the dining room when we didn't realize it was closed. He was so kind and patience with us. Jay is very professional and has made our experience here wonderful!
