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"Deeeeelish! Never disappoints"
Telefon: (+1)3014774078
Adresse: 11440 Cherry Hill Rd, Beltsville, MD, 20705, United States
Stadt: Beltsville
Gerichte: 107
Ausstattung: 5
Kategorien: 4
Bewertungen: 7
Placed an order through the phone for a basic chicken meal Jamaican Patties. When I got there for pickup around 7pm, the food was not ready so the only worker in the restaurant had to re-ask what I’d ordered.After that, when I tried to redeem a Groupon, the guy was confused and had to call the manager/store owner after asking me to confirm with Groupon.I guess they thought I was trying to rip them off, since after a long wait they declined to accept the Groupon and instead offered me a 5$ discount if I paid (again) upfront. At this point more than 30 min had passed since I entered the restaurant after I’d already called to order. Needless to say I decided against repaying for the food and left without getting anything, and got my refund by canceling the purchase.Seeing how the Groupon is still listed with positive ratings, I’m guessing the other 2 locations actually honored the deal and gave good service. Too bad this restaurant’s service isn’t one of them.
If there was an option for zero stars I would have rated it zero. I ordered my food online through delivery.com. I got to the restaurant and waited about 10 minutes before someone came to attend to me, then I was told they didn't have my order, I tried to show them my confirmation email but the guy was so rude he didn't even want to look at it. I asked if I could cancel and he told me he couldn't do that. Long story short, very terrible customer service. Never going back there!!
J chicken was almost tasteless and very dry. Cabbage was tasteless, my simple requests were not followed. Food was cold. .I don't know how long they recycled my meal, it tasted very old. Not fresh at all and was very obvious! Never again!
never received my order my first time ordering never order again 0 stars
