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"Good food great service!"
Telefon: +19499515700
Adresse: 27492 Portola Pkwy, Foothill Ranch, United States
Stadt: Foothill Ranch
Gerichte: 4
Ausstattung: 5
Kategorien: 5
Bewertungen: 14
Upon checking in, I found out that the sink was not cleaned thoroughly. There were splash of food particles. The shower curtain has black stains, and the curtain in the room also has yellow stains. The alarm clock by the bed is dusty. The room is also not soundproof. The front desk is not available 24 hour to resolve problem. In my opinion, this hotel does not even meet the cleanliness criteria and I wonder if the hotel followed CDC guidelines.
We've stayed here on several occasions and have nothing but good things to say. Staff is always prompt and friendly. Rooms are clean and comfortable. Lobby area is impressive, more so when we can once again can enjoy the bar area, darn Corona-Virus has that shut down for now. Pool is big and perfectly heated and the jacuzzi was perfect. We will be back!
This is a nice hotel, clean, nice staff. I was bit annoyed that the in room coffeemaker (which is allotted exactly two paper cups) had no tea. You could buy a cup of Starbucks tea from the Bistro, but a bag of Lipton by the maker? No.
