2 /5
Bewertung
★
★
I want to start saying how amazing our server was, but I choose to let his name out of the review to not bring him into trouble. this oversight is nothing against his service because he went beyond and beyond to help us. the cheesecake factory manager not so much. my friend ordered the filet mignon meal cooked medium. when the plate came to our table, it was cooked in a very rare medium and had a large piece of fat on the edge. we are not the kind to complain, so that he continued to eat what he could eat from the piece. about a third of the way through the steak he realized that the rest was absolutely not cooked. at this place noticed our server that he had stopped eating, and realized how the rest of the meal was undercooked. he quickly brought the meal back into the kitchen, and the only offer she made was to cook the rest of the meat left. for an established restaurant like the cheesecake factory I would have expected a far better solution for the problem. for a $38 filet mignon, we will spend the extra $12 and head to the capital grill next time.