The Dozen at The White Horse

Very average maybe even below average by today’s standards. We were sat in the restaurant area and asked if we could move into the “pub area” but sadly the tables were all reserved (I’m sure they could have moved us around). The restaurant area had...no vibe to it, the lighting is bad and didn’t have the atmosphere like in the pub area. The lager on tap was Coors light, which I have never seen at a pub, doesn’t even taste like beer in my opinion, so we went for a Cornish lager which was ok. I had a burger and my partner had tuna steak, all I can say is the meal was very very bland with no taste at all. The waiter came over after we started to check on the meal, we said not great at all, he didn’t really know what to say and walked off and said “enjoy your meal” well we just said we aren’t so…… The tuna steak was a good size, but sadly it was cold in the middle and didn’t have any seasoning on it. This was the same with the triple cooked chips, there was no salt on it at all, the chips were soggy with no crunch to them. Then onto the burger, again so bland and no seasoning, I wouldn’t tell the difference between the burger and the chips (chips again with no salt). We finished the meal and the waiter came over, he asked again how was the meal, we said it’s not good. He then offered to take the tip off the bill which is quite embarrassing for us, they shouldn’t have to take the tip off the bill as the service wasn’t bad, it’s the food that was bad. I booked the table online and it asked for any special requests, it was my partners birthday so I said if they could sing happy birthday that would great, but they didn’t do anything. We finished our food as quickly as possible and moved into the bar area for a drink, this was nice and had a great vibe to it. Over all we were VERY disappointed, we would have spoke to the manager but we thought it wouldn’t get anywhere. We thought we would write a review, so the restaurant can take this as some constructive criticism. We certainly won’t come back if nothing changes, which is a shame as it’s a nice pub.

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From the start the finish our stay at the White Horse was really lovely. We travelled from Suffolk to meet our uncle for lunch and also stayed overnight . We arrived earlier than our lunch booking but sat in the lounge and had drinks.... We had lunch which was lovely the food was nicely presented and the service could not have been better . We had to apologise to the staff and other guests because our uncle is a little loud at times . After lunch we sat in the lounge until he got his taxi to go home . We then checked into our room a twin no . The beds were lovely and comfortable and a spacious bathroom with big shower . We had breakfast which consisted of a good choice of cereals and fruits , the cooked menu was varied and a good selection of toast and pastries. Throughout our stay the service and politeness of all the staff was incredible smiling and happy and helpful . My sister and I will return next year to celebrate our Uncles Birthday.

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We had a lovely overnight stay at this quirky hotel as a group of friends. The rooms are lovely, the food was great and the staff were really friendly and helpful. The full English breakfast was amazing. Would highly recommend this hotel.

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We were staying here for one night which included a course meal. The food was excellent. My only gripe is that drinks took ages to arrive, we were half way through our mail meal when the wine arrived. However the food made up for...this

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The poached eggs on my avocado toast were cold, but the rest of food was good, and the service from Lucas and his colleagues was superb. Really lovely staff you've got there! Nice interior too.

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