3 /5
Bewertung
★
★
★
Great little place just a short drive from Llangollen, we stayed here en route to our final destination in north wales for a long weekend. Made to feel very welcome upon arrival, with one young lady showing us to our room which was a nice, traditional touch. There was no wine list, so couldn’t really see what the choices were before ordering, resulting in quite a steep price for a bottle for us to share (we did ask but we’re told they hadn’t been printed). The food in the hotel itself is relatively average and quite dry, so wouldn’t particularly rush back to dine there. We had booked a superior room, which is advertised as having a working coffee machine, but this wasn’t the case when we got to the room. A standard kettle and a few tea bags and coffee sachets isn’t quite what we were expecting. The room’s linen was wonderful and overall spectacularly clean. Breakfast as a whole was adequate and continental, which is a dreadful shame considering where the property is located. They could easily support local suppliers to produce an excellent cooked breakfast, even if it had come at an extra cost I’d have happily paid it. To conclude, and even as a young person, I feel obliged to have to point out that the absence of ‘managerial/experienced oversight’ was definitely noticeable, which placed employees sometimes in difficult situations when being asked about drink and food choices. When questioned, the site manager seemed a little more interested in running the newly purchased/acquired pub; The Oak, just up the road from the hotel. I understand colleagues need time to use their initiative, but one colleague had stated it was her first day. Overall I have to say poor leadership. Despite this, the place is clean, comfortable and ideally situated if you’re looking for a one/two night stay.