The Greendale Oak

On arrival, we were looking at drinks available and was told in no uncertain terms to go to our table. My husband said he was looking at the types of lager and beers available and the waitress very abruptly said, it is table service! We followed her through and then when we asked what lagers were available, our young waitress hadn’t a clue. She brought a member of the bar staff over who was able to help. Our waitress then left without taking one of our six drinks orders, so I had to call her back. The food was nice enough but presentation of the pie, chips and vegetables was dreadful; swimming in gravy coloured water. At one point, we were chatting away; three couples who hadn’t seen one another for a long time, when a waitress appeared and immediately, bawled across the table at our group, asking us if we’d like to see the sweet menu. She didn’t even pause for a second before doing this, so we had a moment to recognise she was there. I don’t recall one smile, one polite word all evening.

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Visited on a Saturday lunchtime. Had olives, chipolatas and fritto misto for starters. Everything was tasty, cooked well and piping hot. The honey for the chipolatas was slightly overdone, so a little bitter. Then we had a 40 minute wait for our main course. We had obviously been forgotten, we were sat in one of the lovely pods outside. A young lad did come out after 30 mins to apologise and say that it wouldn't be long. And he did apologise profusely when he bought our meal. We each had a seafood pot. The broth was lovely, the fries were hot and tasty and the seafood was cooked very nicely. The only downside is that whoever cleaned the mussels needs more training as most of them still had the beards in them. There was also slices of raw garlic in the broth. This was a real shame as it could have been a fantastic meal for a very reasonable price.

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We visit this hostelry regularly. A recent visit proved to be one of the best meals we have had in some time. The quality and presentation seems to have raised to a new level. We ordered off the specials board, choosing Pumpkin curry and a fresh Hake dish. Top restaurant quality and superb service from our waitress. A very enjoyable evening.

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Stood at the bar waiting to pay. Been here over 10 minutes and not even acknowledged by staff. Sometimes they are non existent which is a real let down. For a lovely pub the staff really let this company down.

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Quick service for our table of 5 Sunday lunch. Good food and attentive service to ensure all okay. Large portions and lovely toffees pudding.

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