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"WE WENT TO AN ENGAGEMENT PARTY, BY 9.00 THERE WAS NO DRAGHT CIDER, BITTER OR LAGER, BAR STAFF KNEW ABOUT THIS EARLIER THAT DAY, COKE WAS SERVED OUT OF A JUG WHICH WAS OPEN TO BACTERIA AND GOING FLAT AND TO TOP ALL OF THAT THE ROOMS WERE FILTHY THICK IN DUST"
Telefon: +441777948680
Adresse: Police Station Exchange Street, DN22 6BL, Bassetlaw, United Kingdom
Stadt: Bassetlaw
Webseite: http://www.kingsparkhotel.co.uk/
Gerichte: 8
Ausstattung: 12
Kategorien: 5
Bewertungen: 828
We visited the venue for a family function, not been from retford ourselfs and living over an hour away I phoned the venue the day before the event to check they sold plain cider as I do not like fruit flavoured ones and due to intollarances can not drink lager. We arrived at 8pm and were told they had no plain cider only fruit flavoured ciders in bottles. They had no bitter and shortly after ran out of lager too. We tried a coke but it was served from a jug and was warm and flat. We were looking forward to the evening spending time with family and friends celebrating but unfortunately we left early due to the poor service from the venue not been able to provide any drinks we liked. Drinks were not cheap so after been charged £11.10 for a vodka and flat coke and a small bottle of cloudy lemonade I was surprised to witness management removing glasses from tables that still had drinks in along with the emptys they were collecting, people were dancing and out in the smoking area I'm sure were also surprised to return and find their drinks missing.
We were invited to a family engagement party at this venue, to which everyone was really excited about and looking forward to, so much so that we booked a room for the overnight stay. We checked in to find the room less than desirable as dust and cobwebs present The night started well and everyone enjoying the function and festivities until approx 9:30 pm when the bar ran out of draught beer and cider, at this time we were forced to drink overpriced bottled beer or spirits. The coke and lemonade used as mixers for the spirits were poured from jugs and were flat, which spoiled the drinks entirely I really felt the disappointment of the host and hostess who were to say the least embarrassed about the whole situation, and could not apologise enough to their guests. The venue had no remorse when complaints were made and did not even give a discount for the more expensive drinks only to residents
Booked the venue for my birthday in October! I had initial reservations when they told me they no longer had kitchen staff and I needed to use outside caters. Following recent reviews, and a number of negative posts on Facebook, I rang to speak to the manager for reassurances. Gill answered informed me the manager had left. Based on this, I asked for my deposit back and was told it would take a week to process. Nearly a month later I’m still chasing payment of the deposit and keep getting fobbed off with excuses. Avoid at all costs.
What a shame this lovely quirky bar is so low in the reviews. The lady behind the bar was soooo lovely and friendly and explained why no food was available due to staff sickness. When we showed an interest in the building she was happy to chat and show us the facilities available for private events . Drinks were priced as expected and we all agreed we would return when next in Retford.
WE WENT TO AN ENGAGEMENT PARTY, BY 9.00 THERE WAS NO DRAGHT CIDER, BITTER OR LAGER, BAR STAFF KNEW ABOUT THIS EARLIER THAT DAY, COKE WAS SERVED OUT OF A JUG WHICH WAS OPEN TO BACTERIA AND GOING FLAT AND TO TOP ALL OF THAT THE ROOMS WERE FILTHY THICK IN DUST
