The Plough Inn's English Steakhouse

it can certainly not be too difficult to get the future customer experience right!? welcome with a smile, sit people on a table, offer menus and ask the guests what they want to drink. in my opinion, the greeting puts the ton for the rest. but we came to a warm welcome after we sit and leave for several minutes on our own devices, my wife had to go and find the menus, the beverage order was only taken after I was complained by a member of the team about the bad service of my wife. well done because I was ready to go. the drink order came, but the limette and the limette was much too sweet, so my wife asked for half a pint soda to dilute her drink, it was quickly poured, but the personal did not bring it to the table, so my wife went and got it herself. the only reason we have stayed is to give food for our 3 young children, my wife and I had the beginning that was quite satisfactory. the children had the children fish and chips, which were freshly prepared and not directly from the freezer. the waitress delivered the kinder food and did not ask if she wanted to eat so, so my wife went back and fetched the soße out of the bar. It is interesting because the restaurant was relatiw empty, now we all know why! this is a pub that avoids past glory! I prices 2 stars because eating was quite good, but it is w pricy so should be good. credit to the blonde waitress who seemed to be most on the ball, but unfortunately a person does not make a team.

• Nützlich
• Nicht nützlich
• Antworten

We choose the Plough as it was well located to meet friends 1/2 way between homes. Booking online was easy and an acknowledgment was received. The day before a reminder was sent which required our acknowledgment not a problem. The menu options were varied...and also offered fish options and vegetarian and gluten free. The food was delicious. Our group had starters of cured trout Scotch egg, mains of duck, salmon and beef burger, followed by crumble and chocolate fondant all were beautifully presented and tasty. Staff were very friendly and helpful. The Plough was tastefully decorated and clean. Parking was good. We shall definitely return.

• Nützlich
• Nicht nützlich
• Antworten

From the start it was obvious this is a well run establishment with engaged and engaging staff. A welcoming greeting when we arrived was followed by prompt but not over fussy service delivering menus and a great beer brewed on the premises (Leith Hill Brewery)....This was Sunday lunch so I had the pork ham terrine followed by a plentiful Sunday roast of beef and all the timings. In an age when most places seem to serve veg etc as an afterthought you could tell this was all super fresh and cooked to order. Simply one of the best Sunday roasts I have had in a pub or restaurant of any standard in a very long time.

• Nützlich
• Nicht nützlich
• Antworten

Lovely, lovely pub with a warm welcome from the charming Manager his terrific team that includes a gorgeous Great Dane pup. We spent a comfortable night in really nicely decorated, clean rooms with fresh, modern bathrooms. Blessed with a delicious supper after visiting a...local gin distillery, the following mornings breakfast was equally fine reviving. This is a really nice place to stay, eat and hang out. We'll be back

• Nützlich
• Nicht nützlich
• Antworten

excellent service and very good food. not cheap, but ok for surrey. good walks here. brot and butter pudding was delicious.

• Nützlich
• Nicht nützlich
• Antworten