4 /5
Bewertung
★
★
★
★
I was here for only a week and I had a good experience. The only parts I used in the resort were the Pool 9/10 and Tennis court 10/10. The pool was wonderful, only thing was that I would continuously see bugs/bees in the pool water so I was always precautious on getting my hair wet because I did not want bugs in my hair.... Service here with my experience 10/10, everyone is SO nice! Brian/Bryan helped us check in and he was extremely kind and attentive to any questions. Erffin (apologies if I spelled it wrong) as well was attentive, excellent service, helped with our luggages. Melinda as well was a very sweet young lady who helped us with any questions we had about the Tennis court prior to reserving and got our equipment from her.The only thing about the rooms that I wanted to make a comment on is the Shower Heads which is why I gave it a 3/5... I'm not sure how often Shower heads are changed here/ or deeply cleaned. People don't tend to realize how much bacteria/fungus grows on shower heads that we allow that water to touch our bodies, hair, and face! My husband and I tried wiping it down with a warm towel assuming it probably is just something that is on the surface. But the bacteria/fungus came back so we just knew for sure it's something embedded in the shower head holes itself and it just grew outward. Scottsdale Plaza, please deeply clean/ change your shower heads if bacteria/fungus become highly noticeable.