2 /5
Bewertung
★
★
We went for Christmas Dinner with friends, at £95 a head its certainly not cheap but we work hard all year so it's a treat. I made the restaurant aware at the time of booking, about 8 weeks in advance, that I am wheat intolerant and was assured that's fine, they will cope. After all, it's 2023 and food allergies are easily catered for, you'd like to think so anyway. Starter, fine. It was a prawn cocktail so not much can go wrong. Main,a traditional turkey roast. It looked great apart from a huge yorkshire pudding on top. I assumed this was a plating up error so just moved it aside and carried on. We had a huge delay between main and desserts, almost an hour (I am pretty sure they forgot about us) during which I got some familiar gripes and had to excuse myself to avail of the facilities, twice. When we were eventually spotted twiddling our thumbs it was a rush then to get our pudding out, I had ordered cheese and crackers because its a fairly safe gluten free bet, what arrived was cheese, but no crackers, just some floppy insipid looking toast, and an apology from the manager. They didn't have any. I sent it back, cheese on toast or a cheese sandwich was not my idea of a suitable finale, I got brought some ice cream. While the manager described each flavour to me I asked him about the gluten free dinner, and could he be sure it had been? Was the bread sauce, stuffing and gravy gluten free? He didn't know! He passed me onto the under manager Jaz who was a real credit to the staff, and listened to my concerns, if not my rumbling stomach. He seemed to hint that the instructions had not been fed down from head office, it was hard to get really what he meant. Free coffees and a glass of wine were the solution to the issues. No response from head office when I raised a query with them. Suffice to say, if you are in any way intolerant or God forbid highly allergic to ingredients then I cannot say this is a safe place to eat.