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"I tried to place an order by phone. However, when I asked the ingredients of her calzone, I was informed that they were too busy to go through the menu. what, if I had to know for medical reasons, allergies start! it wasn't the whole menu I asked about. exactly what was meat in the calzone. one day, this lack of customer service will be lost to her."
Telefon: +441902676754
Adresse: Clarence Street, Dudley, United Kingdom
Stadt: Dudley
Webseite: http://www.cafecasita.co.uk/
Dienstag: 17:00-22:00
Mittwoch: 17:00-22:00
Donnerstag: 17:00-22:00
Freitag: 17:00-22:00
Samstag: 17:00-22:00
Gerichte: 16
Ausstattung: 10
Kategorien: 5
Bewertungen: 1098
booked a table for arrived and sitting immediately, glad that we booked as it was super busy. I had the meatballs for appetizers (except without parmesan, but they came with them anyway), got meatballs in a beautiful tomato sauce, my wife had the...scampi, which was a big part, but seemingly simple. I had the pollo ala crema (hence in a mushroom sauce with veg), it was beautiful and again a decent part with chicken breast, my wife had the risotto (spicky sausage and rice), which was again beautiful and a great part. we would probably have stayed for dessert, but since I felt uncomfortable, we got the rest of our main thing to go and had to go, next time we are in the opposite, there will be a need to visit
Booked for an early Saturday evening meal. Place was stifling, no air conditioning. We arrived on time yet waited minutes for order to be taken. The meals were not worth waiting for, Lasagna was a bowl of pulped tomatoes with a very small amount...of meat dropped in the centre with cheese grilled over meat. Needed a spoon to drink the lasagna. Over priced, over rated and certainly very uncomfortable with very poor cheap décor and loud non Italian music. If one wants basic good value for money, non fuss décor and good music go to Frankie Benny's or even better still for the total works of outstanding Italian dining go to Michelangelo's in Brierley Hill.
First off, it was absolutely baking in this restaurant and there was no air condition.. completely ruined the experience. So hot, sweating non stop. Average temp outside was and in the restaurant probably similar too. Looking around it was clear others were struggling too....Ive never been to a restaurant in this country that doesn’t have air conditioning. The food was decent but very average and lacking in seasoning. We had a spaghetti Bolognese and a creamy chicken dish. The chicken tasted fine but had this thick gloopy cream sauce trying to complement it. Might try the restaurant again but I recommend you avoid in this sweltering heat.
Had been here a few years ago and thought we'd try it again. Very disappointed with customer service. Wrong starter was brought out and rather than take the starters back, took one, which left one of us eating on our own. Had to ask...for the drinks menu. No-one asked if our meal was alright, we were sitting by regulars and they asked those. Meal was ok but nothing special. Asked to see the manager who knocked some money off the bill. Appreciate they were busy but even so. I've had better customer service in my local Indian and a better Italian from M S. Won't be returning.
I tried to place an order by phone. However, when I asked the ingredients of her calzone, I was informed that they were too busy to go through the menu. what, if I had to know for medical reasons, allergies start! it wasn't the whole menu I asked about. exactly what was meat in the calzone. one day, this lack of customer service will be lost to her.
