3 /5
Bewertung
★
★
★
After loving Cattows for years this was my first visit after all the new building works have been completed. It is a fabulous building is much bigger than the old tearooms.I was meeting friends I was the first to arrive. I checked in via the app stood and waited to be shown to my prebooked table. Although not overly busy I stood for quite a few minutes even asked if I needed to stand wait. The waitress was lovely and said she woukd take me to our table in a minute.Once seated I sat waited for my friends. I had been given lots of menus, breakfast, lite bites, main menu, drink menu, childs menu. All sounded delicious. I ordered a diet coke my friends arrived. They ordered their drinks, then we ordered our food. I ordered a jacket potato with Chilli. I am only going to comment about my food as I am sure my friend will be doing her own review. Out came my jacket potato, burnt black, rock hard, shrivelled up tbh no chef should have even thought that it was acceptable for any thing other than the bin. I sent it straight back. The waitress looked at me as if I was from Mars. She said what do you want then. I said a jacket potato that isnt burnt please. She took it away came back with another one only very slightly better. As my friends had their meals I had no choice but to take it. Lucky for me our toddler asked for peas with her meal but they didnt have any so she had beans instead. I literally was so grateful for them as my potato skin (my favourite part usually) was so hard dry actually inedible . Anyway after asking the original lovely waitress who was in charge, she went to tell him how disappointed we were with the food. She came back saying he would knock off the food bill. I said I would pay the for the chilli but my Jacket potato was not worth the or even with the off!!! She went to the kitchen again came back saying we were to just pay for our drinks the girls cakes.I have given stars as the building is lovely, the waitress was polite apologised but unfortunately we wont be going back again.