Crumbl Cookies Clackamas

I was excited to try this new location as I was in the area and was highly disappointed. I wasn’t greeted when I first came in the door nor was I told you have to place your order on a kiosk (another customer told me what I needed to do) I’m use to having someone take my order at the airport way location. I ended up waiting around 15 minutes for two single cookies (they made another customers order ahead of mine even though I put my order in first). They also didn’t ensure I got my Crumbl points for my purchase which is a bit annoying as every point towards a reward helps in today’s poor economy. Extremely slow service with a bunch of young teenagers working who would care less about providing good customer service. When they handed me the order, they never apologized for the long wait or thanked me for coming in. Will never recommend or be back to this location!

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Bailey is great! She went above and beyond to make sure my crumbl experience was better than expected. 5 stars for the best customer service!

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Crumble cookies are the best cookie that a person can ever have. They are soft and really delicious. The place is lovely and homey.

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Great friendly service every time I go into one of their shops! I usually order a few dozen and they always get them done quickly.

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Crumbl cookies are simply the best! I had some delivered to my daughters office for her birthday. She loved them! Thank you

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