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"The whole experience, absolutely horrible. I would give zero stars really. Wait time, service, and quality is horrible."
Telefon: +17033134701
Adresse: Manchester Boulevard, 7001, Franconia, United States Of America, gstowne
Stadt: gstowne
Montag: 05:00-21:00
Dienstag: 05:00-21:00
Mittwoch: 05:00-21:00
Donnerstag: 05:00-21:00
Freitag: 05:00-21:00
Samstag: 05:00-21:00
Sonntag: 06:00-21:00
Gerichte: 4
Ausstattung: 1
Kategorien: 4
Bewertungen: 500
To the long haired young male at the service counter: When someone states they do not want a plastic bag for their order do NOT condescendingly state that I’ll need it, then proceed to give them 2 huge bags!! I took my order out of the bags and returned them to the employee, then miraculously managed to carry my dozen doughnuts and box of coffee 15 feet to my car. Listen. To. Your. Customers.
Came in at the rush, just to get a cup of joe. 20 minutes, and 3 inquiries later, after many, many other people who came in behind me, I still didn't have my coffee. Had to leave because I was late for a meeting (and it was too late to ask for a refund). I know it was the morning rush, but how hard can a latte be?
I ordered 6 donuts, coffee and 2 waters for my daughters. They gave me one water, i asked for one more but they told me that they charge $0.27 for cup, I said there is no problem and I left $1 in the tip cup. So tip cup is fine but if I dont put it there then cup is 27 cents...
The older gentleman at the counter is nice but talks entirely too much, resulting in long lines. Just give people their food and let them go. They finally added a second cashier, and she is fantastic. Very personable but keeps the line moving.
The whole experience, absolutely horrible. I would give zero stars really. Wait time, service, and quality is horrible.
