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"Staff were very welcoming. Room was nice and clean. Bed and pillows were great! My partner never slept so good in ages, even at home haha"
Telefon: +441695420052
Adresse: Miller Carter, Springfield Rd, Aughton, Ormskirk L39 6ST, United Kingdom
Stadt: Ormskirk
Gerichte: 1
Ausstattung: 1
Kategorien: 5
Bewertungen: 148
Thought i would give the hotel a go as i generally stay in premier inns on business every couple of weeks and thought this would be an upgrade due to the price being roughly £40 more than a premier inn. The bathroom/shower was nice, seems to have been updated. The rest of the room needs decorating as the walls are covered in marks and it looks battered. Damp smell outside of room permeating into room, looked like you have had a leaky pipe, not sure how long for. TV was poor, only 3 channels worked, the others all broke up and pixelated. Breakfast was poor. Scrambled eggs were cooked to within an inch of their life, like rubber and very salty. Would have discussed with staff member but the boss/owner was taking up all her time trying to discuss the finances/forecasts of the hotel quite loudly. Not sure this is very professional. Staff were really polite and friendly. Had dinner and it was pretty poor. Had a steak as i assumed it would be good, being a steak restaurant, but it was chewy, had loads of gristle in it and was generally horrible. Unfortunately you are nowhere near as good as the premier inns in the city of Liverpool and you are a lot more expensive. Just so you are aware i did used to stay here approx 5 years ago and it was pretty nice, it has definitely gone downhill since then.
We were originally attending the evening celebrations at a wedding at West Tower but we were invited to the day time at the last minute. The receptionist checked us in early, gave us room entrance keys and arranged for our bags to be taken up to our room when it was ready, which meant that we did not need to return later to check in when rooms were ready. Very helpful staff. When we returned to the hotel around 1:40am, the room was warm and spacious and we had a good nights sleep.
We were very impressed with the room, especially the very large bathroom and the shower, food was very good also, Particularly impressed with the breakfast menu and a good price to. If they done breakfasts at your other restaurants (Otterspool) I'd be there every week for the steak breakfast, very nice and reasonable to.
No proper checkin, was pointed to the end of the bar area and waited for as someone to help. This definitely could be improved. No offer to book for dinner or breakfast although we were told we could get breakfast if wanted. Room was adequate but very disappointed to find that there was no room make up service.
Staff were very welcoming. Room was nice and clean. Bed and pillows were great! My partner never slept so good in ages, even at home haha
