2 /5
Bewertung
★
★
Food is what you would expect from Sonic. Pulled into a stall and pressed the red button. Someone answered, I placed my order but nothing ever come up on the screen. A lady came out and asked me what I had ordered, I confirmed and she said she did it at another stall. Handed her my card (rarely carry cash) and she took it inside and rang out my order.Food arrived, prompt and hot.While I was eating my lunch someone pulled into the stall next to me and pressed the button. Someone finally answered and asked if they were in the drive thru. The line for the drive thru, as I observed, was pretty long.I believe something was/is wrong with their communication system.Really miss their coconut cream pie shakes!!Edit/update:Dropping a star.Went back to Sonic yesterday evening to get one of their Churro shakes. When I was at Sonic the other day for lunch, I saw it on the menu and decided I 'd like to try one but needed to get back to work and the drive through had several cars waiting.When we pulled into Sonic, there were 2 cars in stalls, a couple of cars parked in the dine in spaces and the drive through was empty.Pulled into the drive through to the order box and waited to place our order. We ordered 2 Churro shakes. The lady on the other end didn 't seem to have a clue what we were talking about. I repeated our order we would like 2 of your churro shakes that is on your menu please. ...silence... They responded back with that they didn 't understand my order. I replied again 'your menu lists that you have churro shakes. We would like 2, do you have them or no? ...silence again... Then they come back with our total and asked us to pull around. We got to the window, I handed over my card, paid for our shakes, shakes handed to us and we left.The staff at this location seem to be absolutely clueless as to what they are doing. They seem nice but corporate needs to go in and inspect and train the people working at this location and ensure that they have competent staff that can actually work the job.I used to work at Sonic at the Kannapolis location many years ago. There were days when it wasn 't smooth sailing, but at least we weren 't bumbling along like this location seems to be.